Overall Satisfaction with PeopleAdmin SelectSuite
PeopleAdmin is being used as our Applicant Tracking system. The system is used organization wide with the exception of student hiring. Prior to PeopleAdmin our recruiting process was done via inbox and emailed forms which increased the time it took for us to make a posting and fill a position. Having PeopleAdmin has allowed up to start the approval process and finish the approval process in less time (sometimes a day) and post immediately.
- Customer Service.
- Customized to our needs.
- They understand HR and the processes.
- Easy to use for all users.
- Internal hiring is difficult but not impossible.
- Only one user group can manage an area in the workflow, proving to be difficult for search committee/chairs.
- Better customer service.
- Less time to fill.
- Increased awareness in open positions at all levels, ie. President.
I've used both Target Recruit and HR Smart. When working with Target Recruit it quickly became apparent it was not the right solution for us. Another solution we examined prior to selection PeopleAdmin was iCIMS. iCIMS is a very social system but was not as familiar with the Higher Education recruitment processes as was PeopleAdmin.
Less appropriate for internal hires. The system does not recognize them as existing users and duplicate accounts are created. The system is also not yet mobile for the internal users making it difficult to respond to workflow changes via phones or ipads. We have a lot of traveling hiring managers and they are unable to review and respond to applications while traveling.