Good software and excellent support
March 29, 2022

Good software and excellent support

Nicole Cady | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PeopleGuru HCM

PeopleGuru HCM helps us manager payroll, deductions, employee data and time and attendance. This is something that was done using an outdated system in the past and it has saved us time and made our department more efficient. Information is found in one system versus multiple. It is also accessible to employees using their phones, so that is very helpful as well!
  • App Use is very helpful for employees to have access to information
  • Time and Attendance is user-friendly
  • Data is accessible at your fingertips
  • Reports are a little cumbersome at times to locate
  • Some of the updates cause glitches that need to be corrected
  • Set-up isn't always the easiest when rolling out new parts of the software
  • Efficient open enrollment
  • Using one system instead of many
  • The app has been very helpful to the team!
  • Weekly calls to help with support has been very beneficial
There have been bumps in the road, but the team has been helpful in helping us correct them in a timely manner. The reporting tools aren't as user-friendly as I had hoped, but we are working through that challenge. As we work through that it becomes easier and easier to use.
I was not part of the team that chose this software, but I believe ADP and Paychex Flex was two programs that were considered. The ultimate choice was made based on budget and tying it into our existing time clock and time and attendance we were already using.

Do you think PeopleGuru™ delivers good value for the price?

Yes

Are you happy with PeopleGuru™'s feature set?

Yes

Did PeopleGuru™ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PeopleGuru™ go as expected?

No

Would you buy PeopleGuru™ again?

Yes

Overall good software. There were some items in the beginning that would have gone smoother if the implementation team followed up more. Things have gone much better now that we have a team we work with on a more consistent basis. They have been able to help us with various system issues and have made it much easier for our small team.

PeopleGuru™ Feature Ratings

Employee demographic data
10
Employment history
Not Rated
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
9
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
9
Employee recognition
Not Rated
Tracking of all physical assets
10
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated