Item: Phrazor
Rating: 7
Author: Leslie Ornelas

Use Cases and Deployment Scope

Our company was interested in pinpointing which countries contributed to our top 10% of sales. We were able to find this information using Phrazor, in addition to getting reports of the company's cost, revenue, and profit. The reports included helpful data based on both current month projections and data, as well as prior data over the last 3-6 months.

Pros and Cons

Custom reporting.
Report templates.
Unique data not found elsewhere.

More training videos for beginners.
Customizable report printing layouts.
Additional reporting measures.

Return on Investment

Great tool for creating annual budgets.
Reports and graphs that can be included in annual report - saved on marketing costs.
Able to import from excel which is a cost-saving tool for our company.

Alternatives Considered

Microsoft Power BI and Sisense

I enjoyed using Phrazor better; however, as a new user, I was a bit frustrated getting started. Microsoft Power BI had more videos available online than I found. Phrazor had more adaptability and customization for our company, which overall made it a better fit over competitive products. My coworkers and I demoed Sisense, and we chose not to purchase it due to it not being a good fit.

Key Insights

Do you think Phrazor delivers good value for the price?

Yes

Are you happy with Phrazor's feature set?

Yes

Did Phrazor live up to sales and marketing promises?

Yes

Did implementation of Phrazor go as expected?

Would you buy Phrazor again?

Yes

Usability

Our company experienced some difficulty during implementation trying to get data imported and uploaded. We reached out to support and received much-needed assistance, and we were able to move forward with data importation. Several of our users, including myself, experienced some difficulty in understanding the system, so it took some time to use it fully. For a first-time user, there were almost too many filters and options to choose from.

Support Rating

Great! Anytime I needed assistance and reached out to support, I received amazing help, and everyone was always very nice. The reason I did not rate support a ten is that often the hold time was quite long. When you are in a time crunch and need data immediately, it is frustrating not to get immediate support.

Likelihood to Recommend

Phrazor is well suited for use in larger companies, especially those that operate globally and need to get region-specific or country-specific data and reports. I found Phrazor to be less appropriate for use in smaller companies (especially non-profit organizations) that may not benefit from extensive reporting. Non-profit organizations don't necessarily have projected sales growth and inventory costs.

Phrazor offers unique and helpful data.

Overall Satisfaction with Phrazor