East or West. PipeDrive is the best!
August 31, 2018

East or West. PipeDrive is the best!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Pipedrive

Pipelines are the lifelines, we understood this at a very early stage and worked on investing on a platform which would help us stay focused. It is very easy to lose focus on the things that are a priority. Since the time we have incorporated PipeDrive into our organization, things have been running very smooth and this platform helps us stay focused with a lot of deadlines and follow-ups.

Pros

  • PipeDrive makes things easy with it easy to understand UI, this is where the makers of PipeDrive would have spent a lot of time on. You get an overview of things in a single view, which is quite impressive.
  • It is always easy to move accounts or works from one stage to another, you can simply drag and drop things. The work is made easy so that you can get your work done right away rather pushing away.
  • Every deal or account can be viewed and managed easily. If you close a task on a certain account you would be asked for a follow-up task, this ensures that you would not miss important follow-ups.

Cons

  • PipeDrive is a near perfect tool and it does everything that it is supposed to do. Simplicity drives everything and PipeDrive sticks to this idea well.
  • Pricing can be a little better.
  • Our processes have improved after adopting PipeDrive and if we're having any troubles, we would not have been subscribed with PipeDrive.
Every organization believing in pipelines can adopt PipeDrive and it does the job pretty well. However, I don't believe there exists an organization which doesn't want to do work in an organized way, hence every organization can adopt PipeDrive for driving sales and transparency. The best thing about PipeDrive is that it need not be only adopted by the sales team but it can also be adopted by a variety of departments.

Pipedrive Feature Ratings

9.5
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Customer Service & Support ()
Not Rated
Not Rated
Lead management
Not Rated
9.0
Task management
9
Reporting
9
10.0
Pipeline visualization
10
9.0
Custom fields
9
Custom objects
9
API for custom integration
Not Rated
10.0
Role-based user permissions
10
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
10.0
Mobile access
10

Comments

More Reviews of Pipedrive

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. Pipedrive Reviews
  4. User Review of Pipedrive