Great customer service
December 31, 2025
Great customer service
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with PitchBook
We use it to understand the private market offerings in the market, including what asset managers, funds, and asset classes. We also use it to gather information about the general market across private equity, private credit, real estate and infrastructure.
It is also a good way to understand portfolios of investors we are looking to pitch for, where there is limited knowledge of the managers in the general domain.
It is also a good way to understand portfolios of investors we are looking to pitch for, where there is limited knowledge of the managers in the general domain.
Pros
- Really wide database of managers
- good news reporting
Cons
- Inconsistency with data reporting makes it hard to compare
- some data is incorrect
- Need more high-level market info (e.g. sizes of each market)
- Has helped us create multiple lists very easily
- Excel downloads make gathering data more efficient
- Easier to have an "independent" source of data when talking to clients
It does use some data, however I think I find the data quality very volatile, which then makes it hard for us to use as it creates uncertainty about how true it is. Therefore this is definitely an area to be improved on.
Do you think PitchBook delivers good value for the price?
Yes
Are you happy with PitchBook's feature set?
Yes
Did PitchBook live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of PitchBook go as expected?
Yes
Would you buy PitchBook again?
Yes
Comments
Please log in to join the conversation