Overall Satisfaction with Podium
We use Podium for reputation management online. We send out review invitations through our POS at the time of sale. Customers leave reviews on Google, Facebook, or other sites that they choose. This app has helped us advertise that we are the highest rated furniture store in our area. We also use them to communicate with our customers in a live chat via our website.
- Reviews
- Customer communication
- Reputation management
- Goggle visibility
- Price
- Most reviewed store in our area.
- People will come in asking for specific salespeople noted in the reviews.
- The ability to bury those bad reviews.
Do you think Podium delivers good value for the price?
Yes
Are you happy with Podium's feature set?
Yes
Did Podium live up to sales and marketing promises?
Yes
Did implementation of Podium go as expected?
Yes
Would you buy Podium again?
Yes