PowerDMS...so easy to use even your Grandma could utilize it
Updated July 15, 2020

PowerDMS...so easy to use even your Grandma could utilize it

Stephanie Erb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PowerDMS

We utilize PowerDMS for our accreditation, training, policy review, continuing education hours, tracking training attended, and certification tracking
  • customer service....they listen to their customers and dont just listen but they then act on what the customers say, if you need something there are many ways to reach out to them and all of them are very efficient with a turnaround time of about an hour
  • education.....they provide many opportunities to learn about what all of the features of PowerDMS and what they can do for you
  • they provide many different functions within their system so that it benefits many different departments within a business
  • I would like to be able to customize things a little bit more
  • made it very easy to track required training by law
  • simplified our accreditation process
  • given a resource for our employees to access no matter where they are (look up policies, print out forms, check out their training records etc)
  • none
we did not look into any other program...why keep looking when you have already found the best?
It is very appropriate if your agency has many documents that you need all employees or specific group of employees to sign off on to then hold them liable for having read and understood the content of the documents. It is also great to keep track of training employees have or have not attended. Along those same lines is the capability to track certificates. Whether a certificate is mandated by law or your employer it reminds the employee to get it taken care of you then have easy access to where all of your employees stand as far having certain certificates.

Using PowerDMS

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Policy updates
  • Training courses assigned
  • accreditation completed
Yes - PowerDMS has made sure that the mobile interface is able to be used in a way that is logical for those who need it (our officers on the road). They are constantly updating it and making more parts of the mobile interface similar to the desktop version so more of us can use it more often.
Not only do they actually do usability sessions with customers who are willing and wanting to participate in the sessions before they put new features out but that means once they put that feature out the usability is fantastic! It fits the broadest audience as possible.