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PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, …
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
The PowerDMS platform includes the following solutions:
The PowerDMS platform includes the following solutions:
- PowerPolicy - A cloud-based repository to manage policies and procedures across their entire lifecycle used to develop, review, approve, distribute, and track every policy with confidence, knowing that only one published version exists.
- PowerStandards - Accreditation software that streamlines the management of policies and compliance documentation. PowerDMS works with 60+ accrediting bodies to publish their standards manuals on PowerStandards.
- PowerEngage (formerly CueHit) - A citizen engagement software and feedback solution for law enforcement, emergency communications, fire, and EMS. Keeps citizens informed and measures satisfaction to boost morale with an automated solution.
- PowerTime (formerly PlanIt Schedule) - a personnel scheduling software for law enforcement, emergency communications, fire, and EMS. It keeps responders informed, reduces time spent scheduling, and helps users maintain proper staffing levels.
- PowerFTO (formerly Agency360) - Manages, tracks, and measures on-the-job training for law enforcement, emergency communications, EMS, and corrections, to ensure employees have everything they need to be successful in any new role throughout an agency.
- PowerLine - Includes a nationwide network of peer volunteers so responders can connect with someone who shares challenges. It can be used to support a team’s wellbeing and enhance a department’s wellness program with an anonymous mobile app designed specifically for first responders.
PowerDMS by NEOGOV Features
- Supported: Policy Management
- Supported: Training Management
- Supported: Accreditation Management
- Supported: Approval Process Control
- Supported: Audit Trails
- Supported: Policy Library
- Supported: Policy Training
- Supported: Content search and retrieval
- Supported: Workflow Management
- Supported: Attestation
- Supported: Policy Creation
- Supported: Policy Metadata Management
- Supported: Reporting/Analytics
- Supported: Version Control
- Supported: Document Control
- Supported: Content publish & creation
- Supported: Automated workflows
- Supported: Mobile support
PowerDMS by NEOGOV Video
PowerDMS for Policy Management
PowerDMS by NEOGOV Competitors
- SAI360
- Navex Global
- Lexipol
PowerDMS by NEOGOV Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
SAI360 are common alternatives for PowerDMS by NEOGOV.
Reviewers rate Implementation Rating highest, with a score of 9.1.
The most common users of PowerDMS by NEOGOV are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, and accreditation activities. Users, including police departments, healthcare facilities, retail stores, and emergency services agencies, have praised the software for its efficiency and convenience. One of the key use cases of PowerDMS is improving internal communication and simplifying workflows. With the ability to review policies and procedures electronically, make edits, send them for approval, and distribute them to staff by assigning documents, PowerDMS streamlines the process of policy management.
Another important use case of PowerDMS is ensuring compliance with accreditation requirements. The software helps organizations track document signatures, attendance records, and test scores for trainings, making it easier to demonstrate compliance with accreditation bodies. It also simplifies the accreditation process by highlighting sections of policies that meet criteria and providing real-time updates of documents to ensure accurate compliance assessment. Additionally, PowerDMS serves as a centralized database for all agency-related documents, training materials, surveys, and accreditation processes. This allows for efficient tracking of approval activities and user signatures.
PowerDMS is also highly regarded for its document management capabilities. Users appreciate how the software enables easy creation, editing, and sharing of policies and procedures manuals. It provides a searchable database of policies and resources, making it simple to locate necessary information. Moreover, PowerDMS acts as a one-stop shop for storing policies, procedures, training videos, annual tests, newsletters, certifications, and other forms of communication. By centralizing these documents and eliminating the need for multiple sites or physical copies, PowerDMS reduces the risk of errors and saves time.
Besides its effectiveness in policy management and accreditation support, PowerDMS plays a crucial role in training employees. The software facilitates remote web-based training and tracks training requests, courses, certificates to ensure employees receive necessary training on policies and critical aspects of their positions. It also aids in staff onboarding and career development by managing training, credentials, and personnel files. PowerDMS provides accountability by tracking employee signatures, ensuring all necessary documents, training materials, and communications are received and signed for.
Overall, PowerDMS has proven to be a valuable tool for organizations across various industries. From improving internal communication and simplifying workflows to enhancing compliance with accreditation requirements and centralizing document management, the software offers a wide range of use cases that help streamline operations and boost efficiency.
Comprehensive Solution: Users appreciate the comprehensive solution provided by PowerDMS for managing policies and procedures. Many reviewers have stated that it eliminates the need for uploading policies twice in different systems, streamlining document management processes.
Time Limit Feature: The time limit feature in PowerDMS is highly valued by users. Several reviewers have mentioned that it ensures employees read important policies and procedures before signing them, providing reassurance that documents are not being signed without proper review.
Customer Support: Users praise the customer support provided by PowerDMS. Many reviewers have highlighted the availability of consultants through one-on-one webinars, email, and web-chat options. They also appreciate the quick response time and helpfulness of the support team, describing them as friendly, patient, and going above and beyond to resolve issues.
Confusing User Interface: Many users have expressed frustration with PowerDMS's user interface, finding it confusing and difficult to navigate. Some reviewers without an administrative background have stated that the workflow process is not intuitive and requires more explanation.
Clunky Highlighting Process: Several users have mentioned that the highlighting process in the Standards module of PowerDMS is clunky and needs improvement. This has caused difficulties for users when trying to highlight specific sections of documents.
Confusing Permissions Process: The permissions process for standards viewing and proof uploading in PowerDMS can be confusing for users. Some reviewers have found it difficult to understand how to set permissions correctly, leading to confusion and potential access issues.
Users commonly recommend the following:
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Taking advantage of the online tutorials, support, and webinars: Users suggest making use of the various resources available to enhance their understanding and proficiency in using PowerDMS. They recommend accessing online tutorials, seeking support when needed, and participating in webinars to fully utilize the features of the software.
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Keeping protected information off of PowerDMS: To ensure security and privacy, users advise being cautious about what information is stored on PowerDMS. They suggest considering ways to keep sensitive or protected data off the platform to minimize potential risks.
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Becoming an active participant in the PowerDMS Success Community: Users highly recommend engaging with the PowerDMS Success Community, a platform that provides additional support and guidance to users. They advise actively participating in discussions, sharing experiences, and learning from others within the community. Additionally, users suggest watching all available support videos to gain further insights into PowerDMS functionality.
Overall, reviewers commend PowerDMS for its flexibility and ease-of-use in organizing documents and providing training. The software's superior support after the sale is highlighted as a distinguishing feature compared to other products. Users highly recommend PowerDMS for managing policies, accreditation, and training needs, emphasizing its ability to track policies and employee actions with accountability. It is particularly recommended for organizations still relying on manual systems for organizing accreditation files. PowerDMS is praised for solving paperwork-related challenges and enabling easy distribution of information to employees. Lastly, users appreciate that PowerDMS continuously improves based on customer feedback and highlight its accessibility from anywhere as a valuable benefit.
Attribute Ratings
Reviews
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September 15, 2023
Cannot Say Enough About PowerDMS by NEOGOV!
Score 10 out of 10
Vetted Review
Verified User
About a year ago, I was made the Accreditation Manager for my division (Corrections/County Sheriff's Office). I cannot imagine trying to do my job without PowerDMS by NEOGOV. I deal with policies all day long, and I had an audit pretty early on in my tenure. PowerDMS by NEOGOV was invaluable before, during, and after the audit.
September 28, 2022
Looking for a solution to manage your forms, documents, and training? Here it is - PowerDMS
Score 10 out of 10
Vetted Review
Verified User
At our police department, we were struggling to manage forms and every officer had a different version of the form that they had saved or printed somewhere and there was no consistency. We also were using a printed policy and procedure manual which was not updated very often. The updates were printed and handed to each employee and we trusted them to remove the outdated policy and replace it, however not sure that got done. Now with the PowerDMS Solution, all employees (sworn and non-sworn), can easily search for any form, policy, contract, agreement, etc. and have full confidence they have the current version for increased consistency. We also use PowerDMS to document every employees training throughout the year and also through their career. Beyond that, we use PowerDMS to create courses, and assign certificates complete with tests and surveys on a variety of topics. I would highly recommend this product and am so glad that we found this company when we did. The onboarding process was very smooth and they held our hands as we developed "our" system. If you are on the fence, give this a try - you'll be glad that you did.
September 22, 2022
A versatile document management system
Score 9 out of 10
Vetted Review
Verified User
PowerDMS is a crucial aspect of CFAI accreditation management for our department. Policies, procedures, and accreditation documents themselves are easily managed. Review and revision of documents through workflows ensures compliance.
May 19, 2022
PowerDMS processes
Score 9 out of 10
Vetted Review
Verified User
To control signed documents and published documents. To share training with staff.
May 02, 2022
Wake County Review of PowerDMS
We use PowerDMS to house all our organization's internal policies, documents, etc. Previously, we only had links to policies that were all structured in Word/PDF documents. PowerDMS has allowed us to organize in a much more efficient way as well as create structure and labels for a more user-friendly experience for our employees.
April 21, 2022
A Great Document Management System!
We use PowerDMS to manage our departmental forms and policies and other reference documents used by the agency. Our Accreditation Team also uses the software to manage all aspects of our accreditation program compliance. All employees use PowerDMS to automate training requests and many other intra-departmental communications via the PowerDMS approval workflow feature.
April 21, 2022
Awesome easy to use software
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS for all Public Safety policies as well as any internal County policies.
April 21, 2022
Saving Trees One Policy at a Time
PowerDMS is used by UCF Student Health Services as it is an accredited entity with AAAHC (PDMS supports). ALL SHS policies/procedures are managed in PDMS as well as the majority of employee training. SHS uses PDMS to manage the assessment for AAAHC's review. The last review was in October 2021.
January 24, 2022
Great product, but it can always improve!
Score 8 out of 10
Vetted Review
Verified User
PowerDMS is being used as our primary document management system. Within PowerDMS we are housing all training documentation, orders, past shift schedules, and anything and everything to do with our department policies. PowerDMS has helped us to address major document management and retention issues within the department and it has helped our Training Unit become more effective in our daily work. We are now able to pull records within seconds instead of needing hours at a time to review paper files. It has helped us streamline the training process by allowing us to offer courses online that once had to be reviewed in a classroom setting. Instead of being out of compliance we are now fully in compliance and that in itself makes the product worth every penny. This has also helped us to address other document management needs within the department. All of our files are kept in one place and it's helped us keep things much more organized.
November 04, 2021
Power DMS is an excellent tool to house all language and training for a police department.
Score 10 out of 10
Vetted Review
Verified User
At NPD we used Power DMS to house all of our language for the department. Also, we use it for training and CALEA Accreditation.
November 01, 2021
PowerDMS, great for everything!
PowerDMS is used across the whole organization. PowerDMS has made such an impact with collecting, processing, storing, and disseminating information that it is hard to imagine how we functioned pre-PowerDMS. The platform, in my role as accreditation manager, has enabled me to accurately track and update thousands of documents with the push of a button. Whereas, in the past, those same tasks would take months, to locate, update, staff, and collect signatures if necessary.
October 28, 2021
PowerDMS for the win!
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS for our policy and procedures first, then we incorporated our training into the system. After we set all that up, we started using PowerDMS to manage our subpoenas. This allows us to disburse them out, track when they opened it and when they sign for it. We are able to hold employees more accountable for items with this program!
July 19, 2021
Happy PowerDMS User
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS as a repository for our fillable forms, policies, and reference documents. We create and manage distributed training. We track our training and accreditation program compliance. We also share information on our policies and access to forms with the public through our Public Facing Documents page.
Score 10 out of 10
Vetted Review
Verified User
Our organization is utilizing PowerDMS for policy implementation, training (with tests and reviews), as well as accreditation management. As we begin rolling out our policy updates and training protocols, all employees will be given access to PowerDMS to being working on assignments. With this information we can better use the tools provided to analyze the data and improve.
May 17, 2021
PowerDMS Product Review
Score 6 out of 10
Vetted Review
Verified User
It is being used across the whole organization and [I feel] the biggest issue I have seen is that it can be a little confusing to use especially for new users. For instance just to upload a document there a bunch of steps I have to go through. I am not sure if that is the company that set it up that way or if it is just the way it is.
May 12, 2021
PowerDMS is the way to go!
Score 10 out of 10
Vetted Review
Verified User
We are using PowerDMS for everything we can. It will be our department's one-stop shop for awards, policies, documents, courses, training, etc.. I feel it is going to boost morale in my department because users are going to know their certificates/awards are visible to their Supervisor. The accreditation process is going to be smooth and also the re-accreditation will be much easier.
Score 10 out of 10
Vetted Review
Verified User
A police department runs on communication, and inevitably, paperwork. Adrian Police Department is leveraging PowerDMS to improve internal communication and simply workflows, document distribution, training, public access to records, policy management, and accreditation assessment. Currently, we are the only Department in our City using PowerDMS. The other Departments within the City use another product, that lacked functionality for police use. All employees and police reserve officers have access to PowerDMS, via a web-based application and smartphone app. This gives 24/7, world-wide access to all forms, schedules, and training, requiring only a web-enable device. We are also able to complete our accreditation compliance assessment within the application, using proofs that are real documents, updated in real time. In short, all business functions of the police department rely on PowerDMS, while all law enforcement functions are air-locked in a separate records management system.
February 06, 2021
PowerDMS East, Simple, Smart
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is being used mainly by my organization as a whole to put out policies for all shifts be it night or day. They can then use this information to look up best practices. Another tool that we use is testing, You can create a test in PowerDMS that is due on a certain date and time. Then you can create a sheet that shows compliance by all employees. This helps keep everyone on the same page. Lastly, it allows me as an Accreditation Manager to comply with CALEA requirements and upload any file type to show my department holds itself to a higher standard.
November 12, 2020
Power DMS is a great platform for County Government
Our agency uses Power DMS to conduct trainings in addition to keeping up to date with general orders and written directives. This platform helps to keep over 1,400 employees compliant and helps to greatly improve communication.
November 10, 2020
Effective Policy Management
My organization utilizes PowerDMS to manage different documents in the organization. The primary use is to manage our department policies. Staff members are able to access/review/sign off on policies in the program, and PowerDMS provides reporting tools for management to track these actions. PowerDMS is also used to provide the same policies to members of our community through the public-facing documents module as an add-on to the software. We also utilize PowerDMS to manage other documents, including but not limited to training bulletins, memos, forms, user guides, and releases.
July 28, 2020
PowerDMS for the win!
Score 10 out of 10
Vetted Review
Verified User
PowerDMS houses all of our policies, forms and training. Before PowerDMS we had policies on 3 different sites, now they are on one easy to search and use site. We would run into problems of policies not be updated in all spots, so now that they are in one location, updating is no longer messy and it removes room for error.
July 24, 2020
PowerDMS Review
Our agency has used PowerDMS for about 8 years as Accreditation software, but we recently obtained the rights for the Training and Policy manuals. PowerDMS helps with accountability and accessibility.
July 20, 2020
High Recommended Document Management System and More
Score 10 out of 10
Vetted Review
Verified User
We implemented PowerDMS in 2015 to manage our policy and our CALEA Accreditation. The entire department uses PowerDMS for our agencies Policy and Forms Library, Internal Training Course, and Career Development. As the Accreditation Manager, I utilize the software to manage our policy development, distribution, and tracking and document management and facilitation of our accreditation assessment.
July 19, 2020
Using PowerDMS in 2020
Score 9 out of 10
Vetted Review
Verified User
Used for distribution of all policies and procedures, allows for easy proof of these policies being received by employees. Storage of forms used within the agency as well, easy access for everyone. Recently we've increased our online training courses issued through it as well, with easy testing to monitor retention and certificates issued to track completion.
July 19, 2020
PowerDMS for CALEA Accreditation
PowerDMS is used by everyone in our organization for policy sign-offs and to view/search policies. It retains all version history and also documents when policies were signed by every employee. All policies are now in one location that can be accessed by everyone at work or remotely using the mobile app. The search feature on desktops and the mobile app makes looking for what you need very simple.