PowerDMS - Fantastic Policy Management Software and so much more
May 05, 2017
PowerDMS - Fantastic Policy Management Software and so much more
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PowerDMS
PowerDMS is used across our agency for policy management, training and managing our accreditation process.
- The greatest thing about PowerDMS is their customer support! They are always available to answer questions or do remote help sessions if needed. Their tech support members are friendly, never make you feel rushed when providing assistance, and go above and beyond to make sure you resolve your issues.
- I love the ability to manage our policy and be paperless. Creating, collaborating and revising documents via electronic workflows eliminates the confusion we used to experience when multiple versions of the same document went through several departments for input on revisions. Now everything is managed within one workflow and all changes are made to one version of the policy. All previous versions of the policy are stored and archived versions can be accessed if needed. When new policies or revisions to policies are approved, then the policy is "published" and is automatically sent out to the staff for their review and signature. Signatures are captured electronically and stored within the system. Gone are the days of our paper sign-off sheets!
- We now use PowerDMS for all our monthly Roll Call training. We create courses attached to policies and staff read the polices and then take the corresponding tests. This is done individually, taking the place of the days when supervisors had to go over policies with their staff. It puts the onus on the individual to ensure that they read and understand all the aspects of the policy. Tests are automatically graded by the system and results are compiled in easy to access and run reports. Supervisors are able to see which of their staff have completed tests and which ones are still outstanding right from the home screen dashboard.
- Our CALEA Accreditation is managed from directly within PowerDMS. All our policies and proofs of compliance are attached directly to the applicable standard. Having to store file cabinets worth of documents is a thing of the past! But one of the best features of PowerDMS are the automatic alerts I receive whenever a policy that has been attached to one of our standards has been revised. PowerDMS allows me to easily choose to either upload and attach the revised version or to keep my original version.
- They just launched a mobile app that we are very excited about. We are in the process of uploading floor plans for schools, universities, hospitals and offices into our site so that officers can access them in the event of a critical incident.
- PowerDMS not only listens to customer feedback, but they solicit it. We are able to suggest modifications to the end user experience and have seen some of our suggestions be implemented in upgrades. It's a great feeling to know that they hear you and value your experience as a customer.
- PowerDMS allows users managing accreditation processes to run reports showing the status of their assessment. While a step in the right direction, there needs to be an easier way to distinguish and log when specific cycle years are complete.
- It has been a great time saver for completing tasks such as monthly Roll call training. Allowing us to attach tests to policies helps us to ensure that our staff not only read the policy but that they understand it as well.
- It's hard to put into words just how much easier it is to manage our accreditation process - we love this feature.