Great Software
January 12, 2018

Great Software

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PowerDMS

We are an emergency services agency and use PowerDMS for our accreditation.
  • Easy to navigate software
  • Easy to search
  • Super awesome customer service
  • Integrated and useful help files and blog - love the help blogs - easier than 90% of the customer blogs out there
  • I would like to see more of a dashboard look, especially for the courses - easier to add modules, etc.
  • They just added folders, but more fully integrated folders and the ability to easily move items around would be more efficient
  • Management of front-line employees' files and access to policies and procedures to better serve communities. More knowledgeable employees mean more knowledgeable citizens.
  • Access to law enforcement files has also grown employee knowledge exponentially
PowerDMS is definitely suited to any entity seeking to manage their accreditation, or their policies and procedures.