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I've got the power!
January 12, 2018

I've got the power!

Erin Carden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PowerDMS

PowerDMS is used by our entire organization to manage policy and forms, provide online training, and manage accreditation assessments. It allows us to have the most up to date documents available to all personnel, accessible on the cloud from anywhere. It significantly reduces the work involved in managing our law enforcement accreditation project.
  • The company is very open to user feedback to make their product work better for those who use it. Through usability sessions, the company seeks customer feedback and actually implements our suggestions.
  • The software is very user friendly and intuitive to use
  • The search feature has been improved significantly in the past year and makes finding what you're looking for very easy.
  • I'd like to see enhancements in the training module. Particularly, the test feature could allow for a larger variety of types of questions.
  • The expansion of the menus/tabs when you pass the mouse over them without clicking can be cumbersome. I often move the mouse over something and do not want the search bar, etc expanding.
  • It has cut the time required to manage our accreditation assessment by more than half.
We did not test other products because our accreditation program specifically requires us to work with PowerDMS.
I recommend PowerDMS for accreditation management and document management. I could see it being used in many varied scenarios, especially any type of accreditation and HR functions. If you like streamlined processes, I highly recommend this product! It makes it easy to track revisions to policy and forms and user policy acknowledgments. The reporting feature is top notch, and I can customize reports to suit my needs easily. The support staff is outstanding as well, and any issues or questions are addressed thoroughly and quickly.