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The Super Powers of PowerDMS
May 15, 2018

The Super Powers of PowerDMS

Deanna Willmon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PowerDMS

Our Student Wellness division has several departments, including a health center, counseling center, wellness promotion, disability resource center, and a diversity/women's center. We utilize PowerDMS to house policies and procedures to help ensure cross-departmental viewing, conformity of processes, and ensuring there is scheduled review of documents for accuracy. We also utilize PowerDMS for training courses and have implemented a consolidated and standardized onboarding "course" for new hires, for a few of the more closely related departments that are housed in the same building, that includes emergency protocols, HIPAA training, and infection control prevention & safety training. We hope to utilize the assessments feature for our accreditation (AAAHC-Association of Association of Ambulatory Health Care) in the near future.
  • PowerDMS has a very simple method of organizing documents in folders and for granting appropriate access to groups or individuals, as needed.
  • The user interface is very straightforward and easy to explain to new users.
  • The administration of users, folders, and other elements is very simple to navigate.
  • The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
  • Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
  • It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
  • PowerDMS has eliminated the administrative time required to track down document (policies, procedures, forms) review, revision, and distribution.
  • The consolidation of onboarding into a "course" allows new hires to process at least part of the the onboarding information at a pace that suits them and without tying up another staff member's time to go over every detail.
Honestly, I haven't seen anything like PowerDMS before although I have heard that other products are easier to initially setup. Since setup is not continuous, I wouldn't consider that a deterrent for a long-term product such as this. I definitely would not want to return to tracking policies and procedures or training by spreadsheet, hounding employees directly for follow up, emailing links, and a more non-cohesive management for onboarding, documents, and training.
PowerDMS is suited for organizations that need a consolidated place for documents and training that provides the ability to easily track usage, task completion, and revisions. The ability to distribute documents to staff for signature and have that documented is a huge time-saver. For example, policies and procedures that should be periodically reviewed and/or signed off on can be maintained, revised, and distributed to staff all from withing PowerDMS. PowerDMS may be less suitable for smaller organizations, 15 people or less, where tracking can be done manually and the cost of the product may not support the benefits gained.