Worth it!
August 23, 2018
Worth it!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PowerDMS
Our agency utilizes the full package of PowerDMS! From documents and policy management, to training and accreditation. Every employee uses the program! It cuts down on the paper filing of training records like in the past.
Pros
- Training management
- Document management
- Creation of certificates within the software.
Cons
- Most of my complaints or suggestions are regarding the iPhone app. I wish there were more administrative functions on the app, such as approving workflows from training requests or document approvals, along with managing user profiles such as password resets.
- We've spent a lot of money on PowerDMS over the years but it was found to be worthwhile.
Haven't used any others.
Using PowerDMS
300 - All employees of the sheriff's office....holds different positions.
5 - Our Professional Standards Division and Training Unit provide all support to the department. Most of us use PowerDMS throughout each work day so we are extremely familiar with it's functions.
- Accreditation
- Training Management
- Policy Management
- Started attaching scans of training certificates to get rid of the old filing cabinet system.
- We want to create some sort of checks and balances system for approving people to work details based on required training.
- We want to create a check list for acquired training to issue commisions.
Evaluating PowerDMS and Competitors
- Product Features
- Product Usability
- Product Reputation
Our Sheriff wanted to become CALEA accredited and PowerDMS supported all the features we needed to best incorporate with CALEA.
I was not part of this process so I'm not sure.
PowerDMS Implementation
- Implemented in-house
Not sure - I was not part of this process.
- Training the whole department for usage.
PowerDMS Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Our current CALEA Accreditation disappeared in the middle of our onsite assessment and they were able to recover it immediately!!!!!
Using PowerDMS
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using | None |
- The policy management
- Sometimes it's cumbersome to update training records or courses in bulk.
Yes - The app only allows you to view documents and nothing else. It would be nice to view training records.
Comments
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