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Powerful Review Platform
July 18, 2022

Powerful Review Platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PowerReviews

We use PowerReviews in a variety of ways, but the main two are to collect/share our customer's reviews and to see reviews of our competitors. It was great to be able to use the feedback from our customer reviews to be able to make product improvements and updates based on real feedback and show those updates to our customers, letting them know that we truly appreciate and listen to their feedback. This helped us build trust with our customers.
  • Display reviews on websites and social media channels.
  • Review reporting/dashboards.
  • The administration tools would benefit from some organization.
  • Make dashboards interactive.
  • If your team doesn't have basic coding knowledge, getting started may be difficult.
  • Review gathering
  • Review reporting/dashboards
  • Review sharing
  • Increased conversions on review pages.
  • Spend less time manually gathering and reviewing data.

Do you think PowerReviews delivers good value for the price?

Yes

Are you happy with PowerReviews's feature set?

Yes

Did PowerReviews live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PowerReviews go as expected?

I wasn't involved with the implementation phase

Would you buy PowerReviews again?

Yes

Every company should ask its customers for reviews. PowerReviews is great for any size business that is looking to dip their toe into the review world but doesn't already have an automated process for doing so. With that being said, it is a solution that is easily scalable to match your business's needs and to quickly adapt and change. It is a step above the free or low-cost plugins, but it doesn't break the bank.