PrestaShop Review
June 07, 2021

PrestaShop Review

Jessica Alvarez | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with PrestaShop

PrestaShop started being used in our company because I decided to buy it and thus allow our clients to buy properties more quickly without having to carry out a long interaction process with us. When we founded our real estate company, I bought and implemented PrestaShop on our website so that our clients could add the property they liked the most to their cart, and pay for a part of the property with common electronic payment methods, such as PayPal or credit card . PrestaShop brought us excellent benefits during the first months, it was a platform that helped us make many sales, it made it possible for our clients to be able to choose their property more easily, adding it to the cart and clicking the "buy" button, in addition, our clients they could quickly pay for a portion of the property with digital methods, which progressively spurred negotiations. It brought very good benefits during the time he was in our company, however, we stopped using PrestaShop because we wanted to implement a much simpler system on our website that would allow customers to make direct inquiries with us about the available properties. Currently, our clients can access our website and make inquiries by mail or mobile phone, using the code of each property, this allows clients to know what they are buying and to learn more about the property before making any payment.

Pros

  • The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
  • Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
  • The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.

Cons

  • There is no type of support to help users learn to use the PrestaShop service. When I implemented this service in my company, it was with the help of our web developers, and on the occasions that I needed help from PrestaShop support, they never responded to my requests.
  • Most of the templates for customizing my store were too expensive. Although they were simple but attractive templates, the prices were very high, which forced me to have a simple design in my catalog integrated into my website.
  • It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
  • It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
  • The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.

Do you think PrestaShop delivers good value for the price?

Yes

Are you happy with PrestaShop's feature set?

Yes

Did PrestaShop live up to sales and marketing promises?

Yes

Did implementation of PrestaShop go as expected?

Yes

Would you buy PrestaShop again?

Yes

I really wouldn't recommend PrestaShop to every person or business. This service has very good features to be able to create an online store and allow customers to add products to their cart instantly, it allows to make electronic payments quickly and the money reaches the company's wallet instantly, without However, it has many disadvantages, PrestaShop does not have a technical service to help implement the software on the website, so if you are thinking of using PrestaShop, you must first have a good team of web developers who are capable of integrating PrestaShop with the Wordpress site without any problem, in addition, PrestaShop takes up a lot of space in the Hosting service, each product that you add to the PrestaShop catalog occupies much more Hosting space and this causes the catalog to take longer to load when the client comes to visualize it. To use PrestaShop I recommend a very powerful Hosting that is able to withstand the high consumption it has.

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