PrestaShop

PrestaShop

About TrustRadius Scoring
Score 6.9 out of 100
PrestaShop

Overview

Recent Reviews

PrestaShop Review

5
June 07, 2021
PrestaShop started being used in our company because I decided to buy it and thus allow our clients to buy properties more quickly without …

Presto! You have a PrestaShop!

9
June 07, 2021
PrestaShop was used for a trial we ran as we launched an online storefront to sell a handful of handmade goods from another country. It …
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Highly Recommended

8
May 18, 2016
I've been using Prestashop for the last 4 years and I'm constantly impressed with the advancements and user-friendliness of the platform. …
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Popular Features

View all 20 features

Product catalog & listings (5)

9.6
96%

Mobile storefront (5)

9.6
96%

Product management (5)

7.6
76%

SEO (12)

6.4
64%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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PrestaShop

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.prestashop.com/en/download

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Online Storefront

7.2
72%

Online Shopping Cart

6.9
69%

Online Payment System

7.7
77%

eCommerce Marketing

6.5
65%

eCommerce Business Management

8.9
89%

Product Details

What is PrestaShop?

PrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops worldwide. The PrestaShop group was founded in Paris, with a second Headquarters opened in Miami in 2011. PrestaShop is translated into 63 languages, with English, French, Portuguese, German, Spanish, Italian, Dutch, Polish and Russian having full support in all release versions. Technical support is provided via support plans or free support on the official forum from PrestaShop Community. PrestaShop complements built in features with an Add-on store where many modules and themes can be found to customize the store appearance. There are a also a number of volunteers who support and contribute their own Add-ons to PrestaShop.

PrestaShop Features

eCommerce Marketing Features

  • Supported: SEO

Additional Features

  • Supported: Built-in Security
  • Supported: Multiple Payment Gateways
  • Supported: Unlimited Store Translation
  • Supported: Flexible Shipping Options
  • Supported: Numerous Product Displays
  • Supported: One-Page Checkouts

PrestaShop Screenshots

PrestaShop Video

Visit https://www.youtube.com/user/prestashop to watch PrestaShop video.

PrestaShop Integrations

PrestaShop Competitors

PrestaShop Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesAll

Comparisons

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Frequently Asked Questions

What is PrestaShop?

PrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops worldwide. The PrestaShop group was founded in Paris, with a second Headquarters opened in Miami in 2011. PrestaShop is translated into 63 languages, with English, French, Portuguese, German, Spanish, Italian, Dutch, Polish and Russian having full support in all release versions. Technical support is provided via support plans or free support on the official forum from PrestaShop Community. PrestaShop complements built in features with an Add-on store where many modules and themes can be found to customize the store appearance. There are a also a number of volunteers who support and contribute their own Add-ons to PrestaShop.

What is PrestaShop's best feature?

Reviewers rate Shipping highest, with a score of 10.

Who uses PrestaShop?

The most common users of PrestaShop are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews

(1-13 of 13)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Quite easy to use compared to other open-source e-commerce software.
  • Has lots of free plugins to help you set up a great basic shop.
  • You can easily create your own unique site.
  • Lots of payment option plugins and you can use them to sell globally.
  • Not a lot of free templates.
  • Images can sometimes be too compressed and lose their full quality, so better settings for that could be introduced.
  • Being able to change the look of your automatic emails via default settings can also be introduced.
June 07, 2021

PrestaShop Review

Jessica Alvarez | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
  • Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
  • The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.
  • There is no type of support to help users learn to use the PrestaShop service. When I implemented this service in my company, it was with the help of our web developers, and on the occasions that I needed help from PrestaShop support, they never responded to my requests.
  • Most of the templates for customizing my store were too expensive. Although they were simple but attractive templates, the prices were very high, which forced me to have a simple design in my catalog integrated into my website.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • PrestaShop is a holistic solution for businesses connecting with customers from start to sale!
  • A robust CRM tool for customer management.
  • Quick and easy communication with clients or customers.
  • If you need to purchase more modules to meet your needs, its a bit expensive.
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • PrestaShop is Open Source
  • I could see no other benefit using Prestashop
  • PrestaShop has very little online documentation compared to other e-commerce platforms
  • PrestaShop's answer to everything is, "oh, there's a module for that" Cha-ching
  • PrestaShop is not very intuitive and the back end is clumsy to work with
Andreas Steppat | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source
  • Very flexible product configuration
  • Clear and well structured workflow with customer management and emails
  • Very slow. Google complains about loading times, means the ranking will be bad!
  • Very unstable--loading a module can crash the back office. Hard to restore--even a full restore sometimes won't work.
  • Needs mostly additional modules, which are not free
  • Display module positions are template dependent. Once a template is changed, Prestashop does not remember the old settings. For updates it's recommended to change to the default template--this means all customization done on our template is gone.
  • Weak reporting
Lichaa TRAD | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Free and open-source.
  • Highly customizable with some coding knowledge.
  • Tons of add-ons and third party extensions.
  • Self hosted, full control on server files.
  • Add-ons can get really expensive.
  • Add-ons can interfere with each other and bugs may arise.
  • Speed need to be improved.
Marco Casieri | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Administration panel is easy and essential
  • Product configuration is ready to go and product page comes with lots of information
  • It doesn't require huge server resources
  • Since it starts as ready to go platform it's difficult to protect your store from being copied by someone else
  • Without a developer, you depend on Prestashop's modules marketplace that lacks free extensions
  • Since it isn't an enterprise level platform the use of Prestashop is strictly related to the size of your business
Shay O'Neil | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Easy to install and have up quickly.
  • Lots of potential for customization and development overrides to shape the system the way it is needed.
  • Constant upgrades and bug fixes.
  • Lots of add-ons to choose.
  • Documentation and support needs to be updated and expanded. There's a lack of books, and the only support aside from the forum is official prestashop support, which is not cheap. The system is too massive to have such little support.
  • Too many things can go wrong with too little explanation as to why. Too much time is wasted trying to figure out why prestashop isn't working as intended because of this. Seems that most of the questions online are people fumbling around with vague issues and errors and no explanation.
  • Code should either be organized more intuitively, or there should be more help outlining what is going on during runtime for debug purposes. Why is there not a built in way to display the tpl that is being loaded in each section? I tried figuring out how to do it myself using the documentation but gave up. Instead I have to swim through the entire code to figure out how to do it myself. Should not be this complicated.
  • Too many things can go wrong when transferring or copying the website, which essentially breaks everything. Again, too little help and messages explaining why things don't work. Internet search shows that this is a common issue.