Flexible, easy to use PSA and T&E system
May 21, 2015
Flexible, easy to use PSA and T&E system
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Projector PSA
We use Projector across all of the organization to manage the staffing of our consultants (analysts through partners), record their time and expenses, run reporting based on this data, invoicing, and interface with QuickBooks Online. We use this software to understand our utilization and support processes for increasing our utilization, as well as provide automated recording of expenses and invoicing.
- Very easy to use, intuitive, efficient web portal for users to put in time and expenses. In our previous system, the UI was very painful to use - this one requires almost no training.
- Very flexible configuration that allows use in a 'simple' way through to a 'complex' way. This is helpful for us to use it in a way that makes sense for our organization and to turn on specific features as we roll them out.
- The reporting module (and the data model underneath) is very powerful. We have managed to create our own reports very easily, that have been very useful to us and met our objectives.
- The application is currently split into two: the web portal (which users record time and expenses, and can do some reporting), and the management console (PC only). The console works really well, but it would be nice to have it all in one place.
- While the mobile website works well, some users would like to see a dedicated app that allowed for offline time and expense entry (say, on a plane).
- Our utilization appears to have gone up, and appears to be more even amongst the overall team - we have great transparency into what our people are doing
- We have much less 'noise' from our staff on their pain on having to enter time and expenses. This system makes it very easy.