Flexible, easy to use PSA and T&E system
Stuart Andrew Clark profile photo
May 21, 2015

Flexible, easy to use PSA and T&E system

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Projector PSA

We use Projector across all of the organization to manage the staffing of our consultants (analysts through partners), record their time and expenses, run reporting based on this data, invoicing, and interface with QuickBooks Online. We use this software to understand our utilization and support processes for increasing our utilization, as well as provide automated recording of expenses and invoicing.
  • Very easy to use, intuitive, efficient web portal for users to put in time and expenses. In our previous system, the UI was very painful to use - this one requires almost no training.
  • Very flexible configuration that allows use in a 'simple' way through to a 'complex' way. This is helpful for us to use it in a way that makes sense for our organization and to turn on specific features as we roll them out.
  • The reporting module (and the data model underneath) is very powerful. We have managed to create our own reports very easily, that have been very useful to us and met our objectives.
  • The application is currently split into two: the web portal (which users record time and expenses, and can do some reporting), and the management console (PC only). The console works really well, but it would be nice to have it all in one place.
  • While the mobile website works well, some users would like to see a dedicated app that allowed for offline time and expense entry (say, on a plane).
  • Our utilization appears to have gone up, and appears to be more even amongst the overall team - we have great transparency into what our people are doing
  • We have much less 'noise' from our staff on their pain on having to enter time and expenses. This system makes it very easy.
We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms.

It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems.

Projector PSA Feature Ratings

Task Management
Not Rated
Resource Management
10
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
Not Rated
Team Collaboration
Not Rated
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
7
Timesheet Tracking
10
Change request and Case Management
Not Rated
Budget and Expense Management
8