A Simple and Effective Email Protection tool
Updated August 29, 2023

A Simple and Effective Email Protection tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Email Protection

We currently use Proofpoint Email Protection across our entire organization. After having this product for about 2 years and seeing how many threats it stops, I cannot see us not having it! I particularly love the granularity in being able to create very specific rules to ensure unwanted emails are blocked, while still allowing valid ones to be delivered. I can create rules based off of specific email headers, even "user-defined" headers. This is a fantastic product and we have always received prompt responses when we have engaged support.

Pros

  • Offers very granular rule creation for SPAM detection.
  • Email Firewall rules allow you to outright stop emails before the even get to a mailbox.
  • Ability to implement DMARC, DKIM, and SPF is great.

Cons

  • Would prefer a few more color choices for the dashboard (like a color picker rather than just preset colors).
  • Want ability to resize columns in Email Protection and System tabs.
  • Want additional fields available to filter by for the Firewall rules (such as Message headers).
  • The cost associated with some threats (such as successful fraudulent wire transfers) far outweigh the costs of the software.
  • Since implementing Proofpoint, we can spend less time chasing down threats that have been received by our clients....thus saving us time (and money).
  • It is hard to measure specific cost/ROI but perceived value is substantial.
I was not part of the decision or selection process for Email protection software/services. However, despite that fact I am still a huge fan of Proofpoint Email protection and cannot see us being any better off with another product. Proofpoint has been instrumental in helping to keep our environment safe from email threats and their support has been fantastic when we have to engage them.
Proofpoint Email Protection works very well to help us block unwanted emails (malware, SPAM, etc). We have been able to create email firewall rules to simply drop unwanted emails without notifying the sender. This is a great feature to stop unwanted messages, but without letting the sender know that they were rejected.

Proofpoint Email Protection Feature Ratings

Anti-malware
8
Customizability
7
Data Loss Protection
Not Rated
Threat Detection
9
Sandboxing
7
End-to-End Encryption
Not Rated
Management Tools
6

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