Pulseway is super user friendly and reliable!
January 08, 2019

Pulseway is super user friendly and reliable!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pulseway

We use Pulseway to troubleshoot and access all PCs on our network. It allows me to troubleshoot, and walk other employees through what needs to be done as if I were standing right beside them. It also allows me to control the mouse if I need to show them something and they can watch and follow along.
I also use it to monitor what printers users have access to and to restart their PCs on the weekends when I am pushing updates.
  • Easily allows me to connect to remote computers.
  • It is nice that as an admin, I do not have to worry about users Domain Controller Password to get to their PC.
  • I would like to see a user-friendly mobile app that allows the same capabilities as the web interface and desktop version.
  • It has had a positive impact because it allows me to connect to PCs on our network from anywhere. It allows the user to see the screen as well. The ROI was easily absorbed considering that travel to our remote sites would have been greater.
Pulseway is more reliable and easier to use.
It's easy to use once you learn how to use it.