Great and effective tools from application control & automation to integrated managed PMO tool.
February 10, 2022
Great and effective tools from application control & automation to integrated managed PMO tool.
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Automated Managed Services
- Mobility managed services
Overall Satisfaction with PwC Managed Services
We were using the modules - Application Control and Security Managed Services, PMO Managed Services, Application Managed Services. Business Problem was: Internal CRM tools such as SAP, Oracle, Salesforce, ServiceNow, Atlassian required Application Control and Security Managed Services solution which can automate the time-intensive, manual activities required to monitor. We also required predictive and prescriptive insights. From a PMO business case standpoint -it is about navigating a complex regulatory and risk environment along with addressing ongoing cost confinements.
- Great Reporting & Tracking Framework.
- Adequate KPIs definition assumptions universe on the table.
- Great PMO tools and methodology.
- Visual interface in terms of providing exportable bubble charts.
- Interactive messaging and reporting tool.
- Best practices manuals interactive sharing and presentation.
- Reporting & Governance
- KPIs Universe and Metrics setting tool.
- Control and automation ways of working building and roll out support.
- Scaling KPI metrics for wider coverage.
- ROI from existing installed base of CRM tools has risen by 35%.
- Frameworks both from the control and automation lens along with the PMO methodology lens had attracted higher buy-ins.
I may not have the stack-to-stack comparison so better I would not like to share it here.
Do you think PwC Managed Services delivers good value for the price?
Yes
Are you happy with PwC Managed Services's feature set?
Yes
Did PwC Managed Services live up to sales and marketing promises?
Yes
Did implementation of PwC Managed Services go as expected?
No
Would you buy PwC Managed Services again?
Yes