Managed IT Service Providers

TrustRadius Top Rated for 2023

Top Rated Products

(1-2 of 2)

1
Rimini Street

Rimini Street, headquartered in Las Vegas, is a global provider of enterprise software support products and services, and a third-party support provider for Oracle and SAP software products, specializing in database and ERP support and management services.

2
AVI-SPL

AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.

All Products

(1-25 of 142)

1
AVI-SPL

AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.

2
Rimini Street

Rimini Street, headquartered in Las Vegas, is a global provider of enterprise software support products and services, and a third-party support provider for Oracle and SAP software products, specializing in database and ERP support and management services.

3
Universal Connectivity

Universal Connectivity helps clients simplify communications systems for more than two decades. The vendor states they believe flexible, scalable cloud-based telecommunications enable businesses to better connect with the clients they serve. Their products, customized solutions and…

Explore recently added products

4
Managed Solution

A team of Microsoft and technology experts, Managed Solution states they hold three Microsoft Specializations in Security, Infrastructure-Azure, and Modern Work. Managed Solution offers 24/7/365 helpdesk support services, managed IT services including compliance and security, Microsoft…

5
NRTC Managed Services

NRTC Managed Services (formerly SecurityCoverage, Inc) offers a variety of managed it services supporting broadband, mobile, and smart grid operations.

6
Infracore

Infracore is an Information Technology Consulting and Managed Services firm. Founded in 2003, Infracore provides end-to-end IT infrastructure support, systems management, network design & security, desktop support, and strategic decision guidance for mid-size, technology-centric…

7
CyberDuo

CyberDuo provides Cybersecurity and Managed IT services to businesses. The combination of IT services and IT support is what CyberDuo stands for. Their services include IT, Managed Security Services, Cloud, and Security Awareness Training.

8
Beyond Key Implementation Services

Beyond Key's, Beyond Intranet division states that with their implementation services for Microsoft Dynamics, users can engage and nurture donor relationships with campaigns, member portals, contact management, with a CRM for nonprofit. They provide end to end mission delivery and…

9
3Cloud

3Cloud is a “born in the cloud” Gold-Certified Microsoft Azure technology consulting firm and Azure Expert Managed Services Provider headquartered in Downers Grove, IL, that provides cloud strategy, design, implementation, acquisition and ongoing managed services to its clients across…

10
PwC Managed Services

PwC’s Managed Services delivers strategic business operations across the enterprise. The company's team of trained professionals, combined with the use of the latest advancements in technology and process, with the goal of providing more effective and efficient business outcomes.

11
Softchoice

Softchoice is a technology solutions and services provider headquartered in Toronto that equips organizations to be agile and innovative, and for their people to be engaged, connected and creative at work. That includes moving them to the cloud, helping them build the workplace of…

12
CriticalRiver Services

CriticalRiver Inc. is a technology consulting company for comprehensive, Salesforce, NetSuite, Oracle consulting, implementation, and managed services across the globe. The company’s consultants are experts at understanding client needs and delivering strategic solutions that leverage…

13
Payoda Technology Inc

Managing a network is complicated and takes a lot of time. Payoda's Managed IT services will helps clients achieve the efficiencies and expertise that such a program can bring. Their experience as a single-source provider, Payoda states they have helped businesses Streamline…

14
Myrsa Technology Solutions Private Limited

MyrsaTech is a global technology consulting & services company, helping enterprises marry scale with agility. "Born in the cloud” in 2016, MyrsaTech applies domain knowledge to client engagements to break down silos, make sense of digital complexity & bring new initiatives…

15
Hanu
0 reviews

Hanu, an Insight company, is a Microsoft Partner for over 20 years, a Tier I CSP Partner and an Azure Expert Managed Service Provider exclusively dedicated to Azure migration and integration.Hanu supports enterprises with expertise in providing Managed Transformation, Application…

16
Panacea Smart Solutions

Panacea’s IT-managed service offering provides a range of services to help businesses manage their technology needs. Services they offer include:IT Infrastructure ManagementNetwork monitoring & managementVulnerability assessmentThreat intelligenceSecurity Info & Event…

17
Rikkeisoft Services

Founded in 2012, Rikkeisoft is a Vietnamese IT Enterprise who helps partner companies grow sustainably with a suite of ITO services and products tailored to their needs. Apart from traditional IT services, Rikkeisoft also provides Rikkei Digital (digital conversion consultations…

18
Braden Business Systems

Braden Business Systems is an office technology provider based in Fishers, Indiana. With over 30 years of experience in the business, they specialize in optimizing business processes to drive growth for companies of all sizes with Braden Business System's equipment, software, and…

19
Revolution Group

Revolution Group headquartered in Westerville, Ohio is a managed IT services company, bringing customers innovation in IT and ERP solutions. Services encompass Managed IT services, vCIO, network, and security services, custom data storage and backup solutions for SMB and mid-market…

20
Red Cup IT
0 reviews

Red Cup IT is an enterprise-grade IT firm that provides MSP, MSSP, Project Delivery, and Skill Augmentation solutions. Red Cup IT has operated for twelve years and supports clients across the United States, boasting skillsets in more than 100 IT solutions and SaaS applications, with…

21
Spyrosoft Managed Services

Spyrosoft provides IT support for live systems, including IT service desk, 1st line support and 2nd line support, securing the customer's business continuity. Spyrosoft can also manage and maintain networks and servers, as well as technology tools. They can provide regular system…

22
Mundrisoft Support Services

Mundrisoft Support Services include staff augmentation matched to user requirements, offering IT experts trained and experienced to provide a helping hand during critical situations. Services include managed DevOps, product or sales support, and product testing services.

23
InterVision Managed IT Services

InterVision’s suite of managed IT services help IT teams focus on strategic initiatives while InterVision's monitor, support and maintain technologies. Their services help teams increase efficiencies, reduce technical spend or provide a competitive edge, with in-house engineers and…

24
Red River Consulting & Managed Services

Red River, headquartered in Claremont, New Hamsphire, offers a variety of IT professional services and managed IT services that encompass security, managed communications, and managed Azure, among other services.

25
at1 Security
0 reviews

At1Security headquartered in Wayne is dedicated to providing a complete suite of professional services designed specifically with small to mid-sized business needs in mind.

Learn More About Managed IT Service Providers

What are Managed IT Service Providers?

Managed IT service providers are expert third parties that manage various day-to-day operations of the IT assets or responsibilities on behalf of the purchaser. The services include proactive, ongoing support for a variety of infrastructure, platforms, and software needs. Managed IT service providers can provide specialist services for both businesses and their clients. Managed IT Service Providers can offer either modular or complete services as guaranteed by a predefined SLA agreed upon by the vendor and the purchaser.

Managed IT service providers provide many benefits. Due to the sheer range of services offered, most vendors have a solution for just about any need. The providers ensure the day-to-day operation of the services they offer, and so they deploy, update, manage, and troubleshoot on behalf of the business. Since managed IT service providers can functionally handle most or all of a business IT needs, they can help reduce cost and increase productivity.

While managed IT service providers share many qualities with products you’ll find in IT Service Providers, the major difference lies in ongoing management. Providers with managed services offer continuous support for their services, including updating products and on-demand access to specialists. IT Service Providers typically offer one-time or short-term services with an emphasis on consultancy and support for major projects.

Managed IT Company Services

The most common services provided by managed IT service companies are:

  • Application maintenance and support
  • On-demand specialist access and consulting
  • IT infrastructure monitoring and support
  • Network monitoring and support
  • Quality assurance and testing
  • Disaster recovery and data backup options
  • Customized automation
  • Inventory management
  • Security risk management
  • Front-end monitoring
  • Application discovery, tracing, and diagnostics
  • AIOps analytics
  • Data analytics
  • Agile, waterfall, and hybrid development methodology support
  • Helpdesk automation
  • Cloud migration
  • Virtual server provision and maintenance
  • On-demand scalability
  • Third-party integration

Managed IT Service Providers Comparison

When choosing between managed IT service companies, consider the following:

Needed services. Whether you need a managed IT service provider to fully handle your IT needs, or just a component here and there, take stock of what the providers offer and what you plan to purchase from them. Focusing on the core needs of your business will prevent you from paying for services you don’t use, which will only further the cost-saving benefit of managed IT service providers. Certain vendors offer a pay-as-you-go plan, making it a great choice for businesses whose needs change frequently.

Regulation compliance. Based on the location of your business and the location of the managed IT service providers you choose, you’ll have to ensure that various regulations for data subject rights, privacy compliance, and consent management are in order so that you don’t incur steep finds. Certain vendors offer automated AI compliance management, such as hierarchical data masking, as per the needs of the business.

Open-source support. If you’re using open-source tools, you’ll want to make sure that your managed IT service providers can support them. Open-source tools can come with their own set of tasks for end-users, so if they are a part of your architecture, then a managed IT service provider that knows how to work with these products will be essential. Some providers offer support for a range of open-source tools, and can even help with transitioning to or from them.

Cloud support. If you are shifting toward serverless architecture, you'll need a managed IT service provider that can work within the cloud. Some providers are specifically geared toward cloud support and include features such as AI that automates a range of complex operations such as deploying cloud-based methodology and migrating assets to the cloud with minimal fuss.

Pricing Information

Pricing for managed IT service providers is dependent on the particular services provided, so businesses should contact vendors directly to create a suitable plan. Most vendors offer scalable, pay-as-you-go plans so that you only pay for what you need, and you can adjust your plans as needed

Related Categories

Frequently Asked Questions

How much do managed IT service providers cost?

Managed IT service providers offer plans to meet the needs of a business. Vendors should be contacted directly for pricing.

What are the benefits of using managed IT service providers?

Managed IT service providers are versatile in how they can handle a business’ IT needs. As such, they can help reduce IT expenditure and free up employees for other tasks.

What do managed IT service providers do?

Managed IT service providers manage and support IT assets on behalf of a business. Managed IT service providers provides specialized support in modular form or as a comprehensive package.