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Managed IT Service Providers

Managed IT Service Providers Overview

What are Managed IT Service Providers?

Managed IT Service Providers are information technology tasks delegated to a third-party contractor.

Managed Service Providers are responsible for handling the day-to-day operations of some, or all, elements of a company's IT Assets or IT responsibilities. The goal is to either achieve a reduction and obtain predictability of IT costs, or to expand needed services and capabilities over a particular project phase.

A managed IT service comes with a service-level agreement (SLA), which is the contract between the service provider and the customer. The SLA identifies what services the provider will furnish and how successful delivery of services will be measured.

With the advent of cloud computing platforms, cloud service such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS) or even Software as a Service (SaaS) can all be considered managed services.

Managed IT Service Products

Listings (1-25 of 33)

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Global software and consulting company TTEC offers their managed customer experience platforms (CX as a service) for companies wishing to outsource their CX operations.

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devZing offers hosting for Bugzilla. According to the vendor, key benefits include: Unlimited project, users and bugsTestopia available for test case managementGraphViz for visual dependency trees and graphical chartsWhining Cron for email remindersSecure URLs (https)Full administrative controlFr...

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devZing offers hosting for Subversion. According to the vendor, key features and benefits include: Your code is safe and secure and accessible from anywhere.All plans support SSL (https) for connecting to your repositories.Free import from other Subversion systems. Friction free migration.Requ...

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AnchorPoint’s Integrated Threat Response (ITR) service is a combination of advanced security tools, threat intelligence, and expert action. This service focuses on detection and response. The primary purpose of ITR is to decrease attacker dwell time in an organization’s network. According to the...

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Silverline Managed Services from F5 Networks includes Silverline DDoS which detects and mitigates large-scale, SSL, or application-targeted attacks in real time, Silverline Web Application Firewall, and add on service the Silverline Threat Intelligence service.

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Cervello is a data management and business intelligence/analytics service provider offering advisory and consulting services, system implementation, data management, cloud integration, custom application development, and managed services.

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ForeFront is a global technology consulting firm specializing in business transformation, integration, custom development and other domains. The company partners with Apttus, Salesforce, ServiceMax, and IBM.

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Groundswell Group is an IT consulting firm with offices in Calgary, Edmonton, Vancouver, and Seattle. The company specializes in enterprise integration, and business intelligence and analytics. The company is also skilled at change management, enterprise service bus, service-oriented architecture...

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iOLAP’s Application Managed Services is designed to liberate an organization's resources from activities that don’t directly contribute to the bottom line, while still obtaining the highest performance from their critical data technology investments.According to the vendor, business benefits incl...

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EdgeRock Technology Partners provides full-lifecycle project delivery services including advisory, implementation and managed services. The firm has expertise in enterprise ERP systems, content management, and cloud and infrastructure services.

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FireEye as a Service is a managed detection, investigation and response service that providing security experts, with the skills to detect, investigate and remediate threats early in the attacker lifecycle.

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BT offers managed IT services, which combines their core products with expertise and many different value added services such as configuration and incident management, and professional services.

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Netgain Technology in St.Cloud, MN offers secure cloud hosting services with vertical specialty knowledge for healthcare and finance, providing compliant cloud security and IT services for entities in these sectors as well as 99.9% guaranteed uptime of IT infrastructure with 24/7 available live s...

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CenturyLink® Managed Services provides skilled IT professionals across a variety disciplines to help you get the most from your IT ecosystem. Leverage skilled and experienced technical specialists, support managers and technical advisors to manage your network, hybrid hosting environments, applic...

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Computer Services, Inc (CSI) headquartered in Paducah, Kentucky offers managed IT services primarily to financial services providers and banks, including IT security services, general IT systems, or core financial systems.