Overall Satisfaction with Qgiv
Two departments in my organization use Qgiv - our Development Department and our Education Outreach Department. We use it to process our recurring, monthly donations because Blackbaud (our CRM) does not have the ability to automatically charge recurring gift. Having Qgiv allows us to have a strong monthly donor base, something that is very important to have when fundraising for a nonprofit. Our Education Department uses Qgiv to create "events" for all their workshops - it's where they process sign-ups and fees for attending. It works great for them!
- Events - It is easy to create simple events and manage them from Qgiv - there is a lot of flexibility in managing membership, tickets, special fields on the form, and managing receipts - very intuitive.
- Donation forms - Qgiv's form builder for an online donation page is very easy to use and easily manipulated. We manage over $5,000 a year in donations via Qgiv. Not a ton compared to our full budget, but Qgiv does what our other donation processing software can not.
- Customer Service - Qgiv's customer service is AMAZING. They answer my questions promptly and really make me feel like I'm valued as a customer.
- The Qgiv integration with Blackbaud is still pretty clunky and should be built out more.
- Qgiv's ability to work with WordPress is sometimes problematic - nothing major has happened, but we have to troubleshoot occasionally because widgets are not displaying correctly on our website, which is a WordPress website.
- It allowed us to start a recurring giving program, which we're hoping will bring in about $20,000 a year, very reliably.
Do you think Qgiv delivers good value for the price?
Yes
Are you happy with Qgiv's feature set?
Yes
Did Qgiv live up to sales and marketing promises?
Yes
Did implementation of Qgiv go as expected?
Yes
Would you buy Qgiv again?
Yes