Increase funding with Qgiv
July 18, 2018

Increase funding with Qgiv

Greg Spink | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qgiv

Qgiv helps us with our fundraisers. We nearly doubled our income at our winter fundraiser. Part of that was more work on our end and some experience, but a HUGE part of that was the online presence we added and the Peer-to-Peer fundraising platform they helped us create. And when I say helped us create, really what I mean is, they created it with instruction from me - I got to watch them build it on my screen while on the phone with the guy doing all the work. It helped us communicate our mission and our goal for this fundraiser and it was VERY successful.
  • Qgiv has a great service but the BEST part is the CUSTOMER SERVICE. Their staff is knowledgeable, helpful and when you are reaching out to them - they treat you like you are their only customer. I've NEVER had to wait more than a few hours to get the help I've requested.
  • Their system WORKS when you do. We almost doubled our Bowl For Kid's Sake from 2017 to 2018. There were two differences. The first was, we had some experience (a year before was all the staff's first one - our board had experience and helped a ton) and the second was our online peer-to-peer fundraising through Qgiv. The best part is, we already have a strong base for 2019's Bowl because Qgiv captured all that information.
  • Met Jack at the National Conference (BBBS) and told him how much I loved their product. We talked, became friends and have stayed in contact. I shared with him something I was doing here to raise money. A few weeks later he called me and asked if I had time to visit. He sent me a link - we got on the phone and the computer together and he had put together a presentation showing me how he thought we could potentially double the money we were hoping to raise. I didn't even KNOW to ask for it!
  • I don't have any suggestions here - they treated me like royalty - anything I didn't understand they walked me through and when I forgot it the next time and had to ask again - they acted like that was common - putting me at ease to call them back any and every time I need them.
  • Nearly doubled our winter fundraiser
  • Allowed us to add a text to give
  • Allows people donating to our agency to stay on OUR page to donate - they are not redirected to PayPal.
They don't just help when we ask them to, they are familiar with us and what we do and are constantly reaching out to us with ideas, suggestions and helping us increase our donations! They are AWESOME!