Great and diverse system.
June 26, 2025

Great and diverse system.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qualio

We utilize Qualio for the management of all our quality documents, implementation of our training program, supplier approval, equipment-related documentation management, and investigation of quality events. Having all of these different services streamlined into one system has been a game-changer for us in terms of efficiency.

Pros

  • Integrates multiple services into one system.
  • Allows for collaboration through editing and review of documents.
  • Allows for customization to fit our particular organization's needs.

Cons

  • Formatting of documents often gets messy/tricky.
  • Supplier records should have a spot to set a Next Review Due Date.
  • We save time and money by getting so many needs met through one single system.
Most features are intuitive and easy to use. My favorite thing is the customer support. If I encounter a problem or don't know how to do something, a real person gets back to me within hours with a detailed solution.

Do you think Qualio delivers good value for the price?

Yes

Are you happy with Qualio's feature set?

Yes

Did Qualio live up to sales and marketing promises?

Yes

Did implementation of Qualio go as expected?

Yes

Would you buy Qualio again?

Yes

We find it to be very well suited for a small GMP contract laboratory. It meets many of our needs - document management, training, supplier records, and investigation events. I'm not sure how efficiently it would work for a large organization.

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