Zoho Books is zoNo to me
December 28, 2017

Zoho Books is zoNo to me

Marc Charette | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

I've just installed it and in the process of moving my accounting to this platform as it would seem far better value and less likely to frustrate me with poor support from other suppliers. The core of any application is its ability to not get in the way of your work but rather, to let you get back to doing what you're in business to do in the first place.
  • Simple set up
  • Good integration with third-party apps
  • Sales and support team seem to be very well trained and dedicated to truly helping you make the right choices for your business
  • Currently no direct importing from Zoho Books. I'd recommend they do this as Zoho is likely to lose as many customers as they get if they continue to offer such inconsistent support
  • Unknown yet - still in implementation
Zoho Books is plain clunky. It does integrate with their CRM and other apps and that was why I had been attracted to it. But if you are in Australia, be very careful if you are moving from Zoho invoices. You won't get transferred data to the Australian platform and you will have a mess on your hands. They really don't do a good job of helping you transition.
If you really don't have a complex business (and maybe even if you do) the price is just simply better for what you get.

Zoho Books Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated