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Best-suited to large organizations
August 01, 2019

Best-suited to large organizations

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rally Software (formerly CA Agile Central)

Rally is being used across my entire organization. Initiatives are codified as Epics and Features in Rally, and the company collects metrics on the progress of these initiatives. The metrics are also used within teams to track velocity and performance over time.
  • Organizes work into well-defined structures
  • Allows useful metrics to be collected
  • Is very customizable depending on what each team member wants to see
  • Has a wealth of features and can be used in many ways, depending on the organization's needs and desires
  • The user interface is slightly "clunky"
  • It is easy to overwrite others' changes if you haven't refreshed your page in a while, since updates do not happen automatically
  • For my team's needs, there are way too many features and fields and it can be confusing to dig through that to find the subset we use
  • It lets our scrum master collect monthly metrics for our team, which we use to adapt our practices to be more efficient
  • It organizes the organization's initiatives nicely, and allows easy conversation based on the epic/feature code
  • It slightly slows down and frustrates the development team I'm on, due to the cons I already mentioned
I did not select Rally; it was chosen by the organization. If I were choosing what to use within my own team, I would use Trello. It's free, very simple to use, and has a much nicer user interface. My company previously used VersionOne however, and I prefer Rally over that solution.
It is adaptable and can be tailored to fit a team's way of working, but because it's so extensible, it can be confusing to use. I don't know what the experience was like for the organization when it was being implemented originally, so I can only speak for my team.
Rally is very usable, once you get used to it. My coworkers and I have learned which fields and features our team uses, and have conditioned ourselves to scroll past and ignore the rest. At first, it was intimidating, but the workflow gets easier over time.
I would imagine that Rally is fantastic from the perspective of someone overseeing a large organization. Having everyone on the same feature-rich tool means that every team can customize it (to a degree) for their needs while still providing useful metrics upward. However, for small organizations or single teams, it is probably overkill.