Item: Ramp
Rating: 8
Author: Verified User

Overall Satisfaction with Ramp

Use Cases and Deployment Scope

We use it for a corporate credit card and employee reimbursements. Ramp allows for significant autonomy in both spending for very individualized needs as well as keeping with financial compliance in our organization.

Pros and Cons

Pros

Sync to Sage Intacct
Ease of spend controls and security
Excellent User Interface (for most users)
Clear Help Articles

Cons

The accounting side of Ramp is glitchy and difficult to use
Ramp Plus took away a good amount of functionality that was available to us before it was introduced

Return on Investment

Positive impact on user experience - employees no longer have to reconcile individual statements
Positive impact on reporting and spending visibility
Positive impact on individual communications about specific transactions

Usability

For the most part, Ramp has been a massive benefit to our organization. It has an easy user experience, looks good on the screen, has intuitive workflows in most applications, and other than issues with accounting, coding & syncing I receive very little feedback (which is positive for us) on using Ramp.

Alternatives Considered

BILL

We prefer Bill for AP, and are exploring Bill's spend & expense. Ramp has been helpful, but we believe Bill might offer better features where we are current users of their AP & AR, including premium features that are paid in Ramp at no cost from Bill. Mostly Ramp has been a positive experience for our company, and is a huge win over standard bank credit cards.

Key Insights

Do you think Ramp delivers good value for the price?

Are you happy with Ramp's feature set?

Did Ramp live up to sales and marketing promises?

Yes

Did implementation of Ramp go as expected?

Yes

Would you buy Ramp again?

Yes

Other Software Used

Sage Intacct, BILL, UKG Ready

Likelihood to Recommend

Ramp is excellent for a small business! We are a little disappointed using multiple platforms (>3) which is very few compared to larger organizations, but when trying to consolidate tech resources it's challenging. Ramp is great for beleaguered finance teams, and larger orgs with more specific spend controls. We appreciate the availability of some features but don't use it to its potential.

Comments

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