Item: Ramp
Rating: 10
Author: Tasha Criss

Overall Satisfaction with Ramp

Use Cases and Deployment Scope

We utilize Ramp for both corporate card spend and for full-cycle AP processing. On the credit card side, we have been able to streamline our submission process for receipts and coding, eliminating up to 30 days from our reconciliation cycle for our corporate cards. On the AP side, we are able to process payments via a variety of methods, including physical checks, ACH payments, domestic wires, and international wires.

Pros and Cons

Pros

Ramp syncs to Sage Intacct smoothly, pulling dimensions in directly from the ERP.
Coding rules within Ramp are easy to customize, allowing for logic-based options following the path of the GL. This use of smartlists for dimensions dramatically lowers the instances of human data entry error.
Approval routing rules are easy to create and change as the business changes. Approvals can be based on either the user or the coding of an individual transaction depending on your business needs.
The out-of-office delegation function allows the approval process to continue without delays when key personnel are away on vacation.

Cons

Ramp frequently releases new features but doesn't notify admins of the new functionalities, often creating confusion when changes have been rolled out and are found accidentally.

Return on Investment

With over 60 cardholders, Ramp has allowed us to shorten our card reconciliation by at least 15 days, every single month. This has allowed our overall month-end close to accelerate as well.

Usability

Ramp's user interface is very intuitive and easy to follow.

Alternatives Considered

Stampli, Brex and BILL

Ramp is in the sweet spot for high functionality with reasonable costs. It has incredible functionality and automates a great deal of formerly manual processes. Additionally, the cash-back bonuses on credit card use defray the cost of the Sage Intacct integration to the point that it's a neutral case.

Key Insights

Do you think Ramp delivers good value for the price?

Yes

Are you happy with Ramp's feature set?

Yes

Did Ramp live up to sales and marketing promises?

Yes

Did implementation of Ramp go as expected?

Yes

Would you buy Ramp again?

Yes

Other Software Used

Sage Intacct, Sage Intacct Planning, Tessitura, Toast Point of Sale, Tripleseat and Gather, Craftable

Likelihood to Recommend

Ramp is incredibly useful on the corporate card side. The platform is robust and very user-friendly for card holders. The Bill Pay side is still clearly in development, but has shown dramatic improvement over the last 18 months. It's a great solution to keep your office and AP process paperless.

Comments

Please log in to join the conversation

Stellar platform with high functionality