Overall Satisfaction with ReachLocal
We are lucky to be working with Kelsie Mixon for our ReachLocal campaign. She is always on top of what is needed for our account and always quick to respond whenever I need her help. I don't have to worry about updates or content as she takes initiative in maintaining our website, social sites and blog. I highly recommend ReachLocal and Kelsie Mixon.
- Up to date design of websites and ease of implementation.
- Communication is easy and readily available with ReachLocal employees I work with.
- Our account is transparent and is described in detail our weekly/monthly/yearly progress.
- Recently, I had payment issues regarding our account. It was addressed and solved in a decent amount of time. I would suggest as part of the contract, to have clients have access to their payment accounts to review, update or edit payment types and to see history or current payments being made.
- Our presence online has increased since using ReachLocal.
There are other vendors trying to sell their products. We have maintained business with ReachLocal due to their great customer service.