Item: Red Falcon
Rating: 10
Author: Verified User

Overall Satisfaction with Red Falcon

Use Cases and Deployment Scope

We use Red Falcon to facilitate e-commerce orders from Essendant, Clover and Arlington Industries into our e-automate system.

Pros and Cons

Pros

Pushing orders from Red Falcon to E-auto
Constant upgrade improvements
Pricing tool

Cons

Additional vendors to integrate with
Pricing tool options related to shipping cost
Uverse (Key Point Intelligence) has software that integrates with BLIQ for MFP creation, pricing, etc. This as an option on Red Falcon would eliminate our need for Uverse

Return on Investment

Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.

Key Insights

Do you think Red Falcon delivers good value for the price?

Yes

Are you happy with Red Falcon's feature set?

Yes

Did Red Falcon live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Red Falcon go as expected?

Yes

Would you buy Red Falcon again?

Yes

Other Software Used

e-automate, Sherpa ERP, Datto Autotask PSA

It does a great job pushing orders into e-automate, including creating the items, POs, and order in e-auto. On a whole, Red Falcon has many options available for customization to a end customer. More integration options with e-auto would be great.

Red Falcon Feature Ratings

Comments

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Red Falcon Review