My positive experience with Red Falcon
September 30, 2024

My positive experience with Red Falcon

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Red Falcon

We use Red Falcon to automate & process office supply orders for our small business. The app simplifies the order & quote function very easily. This allows us to manage inventory & order processing efficiently and connects to our website seamlessly. Also, it allows us to organize various vendor pricing estimates so we can minimize costs accordingly

Pros

  • Helps simplify order processing
  • Allows us to manages inventory effectively
  • Integration with vendors & wholesalers

Cons

  • Some processes require too many clicks to perform basic functions
  • Lack reporting options for detailed forecasting
  • Customer service can be sometimes require multiple follow-ups
  • Provides multiple self-serve options so we can limit outsourcing work & reduces costs overall
  • Organizes ordering info automatically so we dont need to hire as many people to perform administrative tasks
  • Streamlines our ordering process which allows quicker fulfillment times
We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings

Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors

Again, we mainly went with Red Falcon through word of mouth

Do you think Red Falcon delivers good value for the price?

Not sure

Are you happy with Red Falcon's feature set?

Yes

Did Red Falcon live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Red Falcon go as expected?

I wasn't involved with the implementation phase

Would you buy Red Falcon again?

Yes

Organizes our data in a way that we can simplify how to input order details and efficiently process once we had an established process

Allows us to create different webpages for different purposes / customers. We can then organize on the back-end all the product details to streamline the fulfillment process

Red Falcon Feature Ratings

General Ledger and Configurable Accounting ()
Not Rated
Subledger and Financial Process ()
Not Rated
Inventory Management ()
Not Rated
6.5
Pricing
5
Order entry
7
Credit card processing
7
Order Orchestration
7
Payroll Management ()
Not Rated
6.5
Dashboards
6
Standard reports
7
6.0
API for custom integration
6
Plug-ins
6
7.0
Role-based user permissions
7
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Procurement ()
Not Rated
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

Comments

More Reviews of Red Falcon

  1. Home
  2. Enterprise Resource Planning (ERP) Systems
  3. Red Falcon Reviews
  4. User Review of Red Falcon