Red Falcon Review
September 26, 2024

Red Falcon Review

Joey Blackwell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Red Falcon

We have government customers and they order on our website hosted by Red Falcon and we are able to transmit the orders directly to our two wholesalers from our online management tool. It also gives us the option to see our pricing from both wholesalers without having to log into each of their sites.

Pros

  • Inventory Stock Check
  • Wholesale Pricing Cost for Each Wholesaler
  • Invoicing directly to our QuickBooks Online

Cons

  • Callback times
  • Implementation with various types of systems
  • Out of Stock Items sometimes cancel in our system
  • Reduction in Manuel Labor so that we don't have to enter each order
  • Streamlined our business operations
  • Increased Productivity
The ease of operation and the monthly cost.

Do you think Red Falcon delivers good value for the price?

Yes

Are you happy with Red Falcon's feature set?

Yes

Did Red Falcon live up to sales and marketing promises?

Yes

Did implementation of Red Falcon go as expected?

Yes

Would you buy Red Falcon again?

Yes

We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.

Red Falcon Feature Ratings

Pricing
10
Order entry
10
Order Orchestration
10
Dashboards
10
Standard reports
10
API for custom integration
10
Plug-ins
10
Role-based user permissions
10
Not Rated

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