Item: Red Falcon
Rating: 9
Author: Kimberly Almasian

Overall Satisfaction with Red Falcon

Use Cases and Deployment Scope

I use Red Flacon to process orders that come over from our customers. Red Falcon helps streamline that process, allows us to store multiple clients and customers, creates special pricing between clients, and keeps everything organized. It integrates with our QuickBooks as well.

Pros and Cons

Pros

Customer Service
Easy to navigate Dashboard
Easy to use platform

Cons

It would be nice to be able to turn on/off certain features. Like in our packing slip area there is extra data attached to the picking ticket. It would be nice for users who don't like that to be able to turn that off. Or likewise, with other features.

Return on Investment

I would not know about that area. However I would say we have very little issues overall.

Key Insights

Do you think Red Falcon delivers good value for the price?

Yes

Are you happy with Red Falcon's feature set?

Yes

Did Red Falcon live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Red Falcon go as expected?

Yes

Would you buy Red Falcon again?

Yes

Other Software Used

Konica Minolta AccurioPress, Adobe Illustrator CC, WeTransfer

Likelihood to Recommend

Red Falcon is the only program I have used that does everything it does for us. I find it easy to navigate the program and import or update data.

I really like the favorites tab on the toolbar. It makes the flow much easier. It would be nice to have more customization options with the tool bar or with how or what data is presented on the packing slip screen.

Overall I think Red Falcon is a great program - and I'm sure I've only scratched the surface of what can be achieved.

Red Falcon Feature Ratings

Comments

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Red Falcon in Review!