Red Falcon for you Business Solution Needs
October 03, 2024
Red Falcon for you Business Solution Needs
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Red Falcon
We have a brick and mortar business solutions store that we use Red Falcon for POS and ordered sales. This system allows us direct integration with Quickbooks as well as major buying groups.
Pros
- order entry
- tracking client orders
- customer management
Cons
- communicating with QuickBooks Online
- reports
- I feel for the cost RF has been a good investment.
Integration is a great improvement.
Do you think Red Falcon delivers good value for the price?
Yes
Are you happy with Red Falcon's feature set?
Yes
Did Red Falcon live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Red Falcon go as expected?
No
Would you buy Red Falcon again?
Yes
Red Falcon Feature Ratings
Using Red Falcon
4 - Sales
Finance
Finance
3 - Sales
- Integration
Evaluating Red Falcon and Competitors
Yes - GOPD
- Cloud Solutions
- Integration with Other Systems
- Ease of Use
Red Falcon Implementation
- Implemented in-house
- Learning the new system
Red Falcon Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I don't know.
Yes - There is often a lot of go between with attempted solutions, but in the end the issue is always fixed.
Using Red Falcon
| Pros | Cons |
|---|---|
Technical support not required Familiar | Difficult to use Slow to learn Cumbersome |
- Signing in.
- reports
Comments
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