Item: Reputation.com
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Reputation is being used by both our Chevrolet location and our Ford location. They carefully monitor your overall reputation score across social media, search engines, and current customers reviews. This allows easy access across your whole review reputation with one login. You are able to respond to reviews, and even flag for removal if needed. The staff at reputation are very knowledgeable and hands-on to help implement the very best results!

Pros and Cons

Emails every review each day that is new
Reputation Score
Customer assistance

No complaints!

Most Important Features

Reputation score

Return on Investment

Very positive ROI because we are able to keep our customers close!

Alternatives Considered

Podium

Reputation's dashboard is very easily accessible and user-friendly. They are always quick on each review where Podium was not.

Key Insights

Do you think Reputation.com delivers good value for the price?

Yes

Are you happy with Reputation.com's feature set?

Yes

Did Reputation.com live up to sales and marketing promises?

Yes

Did implementation of Reputation.com go as expected?

Yes

Would you buy Reputation.com again?

Yes

Likelihood to Recommend

Please read the previous section that I typed out all of the specific scenarios where reputation has drastically increased our overall reputation score with their very close to detail attention to every customer.

Reputation - enough said!!

Overall Satisfaction with Reputation