Love Reputation.com!
Overall Satisfaction with Reputation
We utilize Reputation.com across the whole organization. We use it for review notifications, as well as help responding to our reviews; both positive and negative. Reputation helps us stay on top of our reviews and respond within the first 24 hours of the reviews. Reputaion.com customer service is great and they are always helpful and efficient.
Pros
- review notifications
- review responses
- quick turnaround
- great customer service
Cons
- better responses that are more unique
- would love to be notified as soon as the review comes in also
- publish our responses for us
- review notifications
- review responses
- getting reviewers to the right contacts
- only positive impact showing we respond to our customers reviews
- responding to negative reviews helps us greatly
- good return on investment
Reputation.com is better in my opinion as they have been in business longer and get it right everytime for us. Reputation.com make it easy for our employees to recieve review alerts and respond in a timely manner quick and efficiently. Reputaion.com's cutsomer service is great and any request we make is handled right away for us.
Do you think Reputation.com delivers good value for the price?
Yes
Are you happy with Reputation.com's feature set?
Yes
Did Reputation.com live up to sales and marketing promises?
Yes
Did implementation of Reputation.com go as expected?
Yes
Would you buy Reputation.com again?
Yes
Comments
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