The Best WP Plugin for Abandoned Cart
September 13, 2022

The Best WP Plugin for Abandoned Cart

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Retainful

We use Retainful to send emails to prospects who put our products in their cart but haven't purchased them yet. Retainful is a powerful tool to try to recover abandoned carts. We can offer discount codes via email and analyze the behavior of our customers. Honestly, it's the best WP plugin for the recovery cart we have ever tried. We are 100% satisfied!

Pros

  • email automation
  • generate and send coupon code
  • data analysis

Cons

  • I'd like to have more templates for emails
  • Positive ROAS for abandoned cart
  • Positive ROAS for coupon code
  • Data analysis of customer behavior
We use Mailchimp for email marketing but as integration with WordPress we found Retainful easier to use (automation workflow) and you can start for free! Moreover, we can generate and send coupon codes directly from the plugin, and works great with Woocommerce! It is more than one year that we use Retainful and we are completely satisfied!

Do you think Retainful delivers good value for the price?

Yes

Are you happy with Retainful's feature set?

Yes

Did Retainful live up to sales and marketing promises?

Yes

Did implementation of Retainful go as expected?

I wasn't involved with the implementation phase

Would you buy Retainful again?

Yes

If you are looking for a WP plugin to manage your abandoned cart, Retainful is the best you can find.
The UX is really nice, the platform is user-friendly and you don't need any skill to start using it from day one. You can create email automation in a few steps and offer coupon codes to grab the attention of your customers. Last but not least, Retainful has the best support team! They reply super fast, they assist you to set everything properly and they really help you to have the best service possible. Honestly, you can't ask more!

Retainful Feature Ratings

Email & Online Marketing
10.0
WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Reporting & Analytics
10.0
Dashboards
10
Standard reports
10
Custom reports
10
Pre-Send Testing
10.0
URL Validation
10
Link Tracking
10
Image Validation
10
Inbox Display
10
Email Accessibility Tools
10
Spelling and Grammar Check
10
Spam Testing
10
Email Previews
10

Retainful Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I use the Free Support and was great! I have never experienced free support of this quality!
1. They help me to set the plugin properly
2. They help me to set my email automation properly
3. They assist me in remote for the generation of discount code
Best team Support ever! Fast, kind, and always helpful

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