I'm in the automotive industry. We have several dealers, and we use Review Trackers to monitor our online reputation. The thing I love is that the platform pulls reviews not only from generic sources like Yelp and Google+, but it also pulls reviews from auto specific sources like Cars.com and Edmunds. It's easy to add locations, and I believe they give you a pricing discount after 10 locations. Locations can be grouped, so we have our dealerships grouped by the brands they sell. Any time a review is submitted we get a notification. One area this could be improved is if notifications were received in real time so we could respond immediately to the customer. The platform is extremely intuitive and makes it incredibly easy to track the progress of reviews, from the moment they're received by Review Trackers all the way through to resolution. You can even assign specific reviews to specific users. Since using Review Trackers, we've been able to turn many reviews around by listening to feedback and contacting customers whose experience was less than exemplary. I'd definitely recommend Review Trackers.