Item: Ridder iQ
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Ridder iQ is used throughout the organization. The order is managed throughout the entire process by Ridder iQ. From the quotation process, to production, inventory and finance. The finance department takes care of booking purchase invoices, sending sales invoices and a correct connection to our financial package. In addition, pre- and post-calculations are performed on completed projects.

Pros and Cons

Link between SolidWorks / ScanSys and Ridder iQ on the one hand and Ridder iQ and AccountView on the other.
Options to enhance insight by using company-based layouts and widgets.
Capabilities of barcode and service tablets reducing manual work.
Taskmanagement

Return on Investment

Purchasing management by order requirements provides many benefits.
Barcode and service tablets, as well as interfacing with ScanSys save 1 FTE.

Key Insights

Do you think Ridder iQ delivers good value for the price?

Yes

Are you happy with Ridder iQ's feature set?

Yes

Did Ridder iQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ridder iQ go as expected?

Yes

Would you buy Ridder iQ again?

Yes

Likelihood to Recommend

Ridder iQ is ideal in the manufacturing industry. Inventory management, work in process and purchasing is good organised.
For an hours-only we see less appropriate solutions as scheduling and using tablets for service, we do expect limitations.
In addition, it takes a lot of energy to set up a good post calculation structure.

Ridder iQ is ideal in the manufacturing industry.

Overall Satisfaction with Ridder iQ