Ridder iQ is highly customisable
February 12, 2024

Ridder iQ is highly customisable

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ridder iQ

We use Ridder iQ to manage our inventory, create purchase orders, offers, sales orders and invoices. We just started using the time registration and are constantly improving the things we use. We recently started with the service module as well.
  • High level of customasation
  • Interactive dashboard
  • Keep track of purchase orders
  • It is quite slow, every new menu takes about 2-3 seconds to load
  • I would like to send payment reminders via Ridder iQ
  • It can be very complicated to change things
  • The manual is very very long and the search options are limited
  • + managing inventory levels and suggested purchase levels
  • + managing costs for orders, in material and workinghours
  • - because of the complexity trying new things takes a lot of time before you know exactly how it works

Do you think Ridder iQ delivers good value for the price?

Yes

Are you happy with Ridder iQ's feature set?

Yes

Did Ridder iQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ridder iQ go as expected?

I wasn't involved with the implementation phase

Would you buy Ridder iQ again?

Yes

Ridder iQ is highly customisable so it can be suited for all types of employees. It can be rigid in the way to use it. That can scare off some employees that are not working with Ridder iQ for multiple hours.

Ridder iQ Feature Ratings

Accounts payable
8
Accounts receivable
8
Global Financial Support
6
Primary and Secondary Ledgers
6
Journals and Reconciliations
7
Configurable Accounting
7
Standardized Processes
7
Billing Management
8
Cash and Asset Management
7
Period Close
7
Inventory tracking
8
Automatic reordering
9
Pricing
9
Order entry
8
Cost of goods sold
9
Dashboards
9
Standard reports
6
Custom reports
8
API for custom integration
8
Plug-ins
8
Role-based user permissions
10
Single sign-on capability
8
Transportation Execution Management
8
Production Process Design
Not Rated
Manufacturing Costs
8