Ridder iQ is highly customisable
February 12, 2024

Ridder iQ is highly customisable

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ridder iQ

We use Ridder iQ to manage our inventory, create purchase orders, offers, sales orders and invoices. We just started using the time registration and are constantly improving the things we use. We recently started with the service module as well.

Dutch Translation: We gebruiken Ridder iQ voor het beheren van onze voorraad en het maken van inkooporders, offertes, verkooporders en facturen. We zijn net begonnen met de urenregistratie en zijn continu bezig met het verbeteren van de functionaliteiten. Onlangs zijn we ook begonnen met de servicemodule.

Pros

  • High level of customasation
  • Interactive dashboard
  • Keep track of purchase orders
  • Hoge mate van maatwerk
  • Interactief dashboard
  • Houd inkooporders bij

Cons

  • It is quite slow, every new menu takes about 2-3 seconds to load
  • I would like to send payment reminders via Ridder iQ
  • It can be very complicated to change things
  • The manual is very very long and the search options are limited
  • Het is vrij traag, elk nieuw menu heeft ongeveer 2-3 seconden nodig om te laden
  • Ik wil graag betalingsherinneringen versturen via Ridder iQ
  • Het kan heel ingewikkeld zijn om dingen te veranderen
  • De handleiding is erg lang en de zoekopties zijn beperkt
  • + managing inventory levels and suggested purchase levels
  • + managing costs for orders, in material and workinghours
  • - because of the complexity trying new things takes a lot of time before you know exactly how it works
  • + het beheren van voorraadniveaus en voorgestelde aankoopniveaus
  • + kostenbeheer voor bestellingen, in materiaal en werkuren
  • - vanwege de complexiteit kost het uitproberen van nieuwe dingen veel tijd voordat je precies weet hoe het werkt

Do you think Ridder iQ delivers good value for the price?

Yes

Are you happy with Ridder iQ's feature set?

Yes

Did Ridder iQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ridder iQ go as expected?

I wasn't involved with the implementation phase

Would you buy Ridder iQ again?

Yes

Ridder iQ is highly customisable so it can be suited for all types of employees. It can be rigid in the way to use it. That can scare off some employees that are not working with Ridder iQ for multiple hours.

Dutch Translation: Ridder iQ is zeer aanpasbaar en daardoor geschikt voor alle soorten medewerkers. Het kan echter rigide zijn in de manier waarop het gebruikt wordt. Dat kan sommige medewerkers afschrikken die Ridder iQ niet meerdere uren gebruiken.

This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Ridder iQ Feature Ratings

7.0
Accounts payable
8
Accounts receivable
8
Global Financial Support
6
Primary and Secondary Ledgers
6
Journals and Reconciliations
7
Configurable Accounting
7
Standardized Processes
7
7.3
Billing Management
8
Cash and Asset Management
7
Period Close
7
8.5
Inventory tracking
8
Automatic reordering
9
8.7
Pricing
9
Order entry
8
Cost of goods sold
9
Payroll Management ()
Not Rated
7.7
Dashboards
9
Standard reports
6
Custom reports
8
8.0
API for custom integration
8
Plug-ins
8
9.0
Role-based user permissions
10
Single sign-on capability
8
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Procurement ()
Not Rated
Risk Management ()
Not Rated
8.0
Transportation Execution Management
8
8.0
Production Process Design
Not Rated
Manufacturing Costs
8
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

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