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Rimini is a smart choice to save money
July 24, 2022

Rimini is a smart choice to save money

Kristin Blanco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rimini Street

  • Customer support / Help desk
Rimini has helped us with datafixes and patches to our Oracle EBS system.
  • Providing targeted patches that fix a specific issue.
  • Providing data fixes quickly.
  • We usually work with the same people which helps with communication and solutions.
  • A searchable knowledge base
  • Proactive patches based on current Oracle version
The initial reason was to save money and other companies had given positive reviews of their support and expertise.
We have not done many projects after the initial move to Rimini.
We initially went with Rimini support to save money. This worked well for our business since we were not planning on upgrading Oracle for at least 5 years and the support was on par with Oracle (better if you consider the personal touch and ease of use). This would not work for a company that plans to upgrade Oracle in the near term.