Glad to work with Rimini Street
February 09, 2023
Glad to work with Rimini Street
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Rimini Street
- Customer support / Help desk
Yes, Rimini Street clearly understood our business problem and did solve it. We had some security vulnerabilities in our SAP Business Objects environment and wanted some help in finding fix to those security vulnerabilities. We connected with Rimini Street on the same and they were able to help us with the correct approach and with definitive measures and changes that we can do in our environment to fix the security vulnerabilities. Since these vulnerabilities are high priority, we had to act on them urgently and that is where Rimini Street stood up and helped us.
Pros
- Provide Customer Support
- Business Objects installation
- SAP Business Objects support
Cons
- they can have a live chat window where any customer can directly connect with them over chat.
Rimini Street has already been our service provider from a login time because of their expertise in Production Support.
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