Excellent Technical Expertise and Customer Service
February 09, 2023

Excellent Technical Expertise and Customer Service

Ana Montes, BCom, CHRP, BA Citation | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rimini Street

Pros

  • Great technical JDE knowledge
  • Great response time
  • Easy to follow explanations
  • Excellent customer services
In my area of expertise (payroll/HR), I always got the support required. Whether I had questions about how to do something or issues we couldn't resolve, I received the solution and the support I needed. Also, they were proactive in informing us of changes and updates that needed to be applied to the system to ensure that it functioned optimally.

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