Got those digits: A RingEX review
December 13, 2017

Got those digits: A RingEX review

Ryan Schertzer | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingCentral MVP

We are using RingEX across several locations for both general VOIP capabilities as well RingEX Meetings.
  • I like the meetings capability. It seamlessly integrates with Outlook to make scheduling very easy.
  • The app works well across desktop and mobile platforms.
  • The VOIP service is a little laggy when we try to use it with other services like ConnectAndSell.
  • It would be great if you could set call recording preferences by state instead of generally.
  • This is difficult to quantify. Clearly we have to have a phone system, but I couldn't quantify the ROI relative to another system.
I couldn't comment on where it is not suited as I'm a user and didn't evaluate this or other solutions.

RingEX Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
3
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
8
Audio conferencing
8
Mobile app for iOS
7
Mobile app for Android
Not Rated