RingEX is attempting to scam our business!

I have been a customer since 2013 and I raise donations to save animals who have been abused. I got RingEX in 2013 so I can talk to the 600 nonprofits I support. Unfortunately, due to COVID-19, I had to close my doors and we no longer need RingEX service. I have spent over 4 hours on hold with 5 different reps and they refuse to help me. They keep transferring us around to different people and will leave you on hold and even just hang up on me. We have helped save thousands of animals since 2013 and I cannot believe this is how they treat customers like me. We have asked them to send me the signed agreements and they cannot produce any other agreements they have lied and said I have signed. RingEX said we signed an extra 2 years magically the day we called to cancel. Isn't that convenient? Take a look at another review such as Yelp and you will see they are trying this same exact tactic with other customers. I have spoken to RingEX customer service reps like Jesus and Ralph and neither will handle my cancellation and both have kept us on hold for hours. Anytime you ask for someone’s contact information they say they do not have it. Can you believe this is how they treat customers of 8 years? Since RingEX refuses to cancel our service we are now forced to take further action. 1. We have contacted our attorney to take on our case now. 2. We have canceled the card on file with them and contacted our Chase Business Service Rep and let them know RingEX is trying to scam us. 3. We let our 2 million fans, followers, and likes know that RingEX is trying to scam our business. These supporters are extremely passionate about our work and will not be happy with how we are being treated. 4. We are leaving negative reviews on any service so as many people as possible knows to avoid RingEX.