Great Communication
March 05, 2024

Great Communication

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

RingEX is a very powerful tool. We are a small business that depends on RingEX for all of our calls and texting to clients and employees. I can see that the capability goes far beyond our needs, which is good to know that we can grow with them and not need to change vendors.
  • Calls
  • Texts
  • Support
  • I could use a simplified version for the needs of our company, but I am always able to reach support who walks me through step by step to accomplish whatever I need. There are far more features available than we need at this point.
  • I am able to quickly communicate using their text messaging at a reasonable rate.
So far they have been reliable and available when I need help.
We are more productive because I can see messages on my phone or computer so I never miss messages or calls.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

I am always able to speak to a live person that gives me instructions to accomplish what I need. They also have plenty of videos, but I like to speak to someone in person better and they are always available.

RingEX Feature Ratings

Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10