RingCX
April 28, 2025
RingCX
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingCX
Contact Center we utilize phone, text, and chat.
Pros
- Set-up was well structured, and programmers made adjustments for items we requested
- conversion was quick and easy
- Sales team worked with us to get to pricing we had budgeted for
Cons
- Tech support
- Analytics/dashboards are nice
- Will help us to reach younger membership
- Tech support a little on slow side
Comcast had no analytics and horrible customer service from my experience
Do you think RingCX delivers good value for the price?
Yes
Are you happy with RingCX's feature set?
Yes
Did RingCX live up to sales and marketing promises?
Yes
Did implementation of RingCX go as expected?
Yes
Would you buy RingCX again?
Yes
Comments
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