RingDNA accelerates your Sales Team's success!
August 29, 2018

RingDNA accelerates your Sales Team's success!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingDNA

RingDNA is being used as an auto-dialer tool through its integration with Salesforce. It's being used by our entire sales organization and it enables us to accurately track our calls and call outcomes through to closed-won deals.

Pros

  • RingDNA gives our reps control over who they're calling and when they should call to maximize the dial's impact.
  • RingDNA's calling feature allows you to use local presence or randomized numbers to reach your prospects.
  • Depending on your region, RingDNA also allows you to record calls and provide coaching feedback to your reps.
  • The biggest value that RingDNA provides is transparency through Salesforce -- we are able to track a rep's dial all the way through to a closed won deal.

Cons

  • We are working with them to create some custom fields in our dialer -- other than that, they provide great support and we haven't had any issues.
  • RingDNA has enhanced the quality of our conversations and has led to more robust sales pipeline for our partners.
While RingDNA doesn't accelerate the number of dials you can make (like Connect and Sell), it gives you control and visibility into the impact of each call you make.
If you're a rep that covers several territories, RingDNA provides you with the control to call who you want, when you want. This is HUGE in terms of increasing your connect rate and ultimate success on the call.

Revenue.io Feature Ratings

Contact preview
10
Dialer-CRM integration
10
Call notes & tags
10
Automatic call logging
10
Outbound dialing
10
Inbound routing
9
Click-to-call
10
Recorded voicemail drop
10
Dialer contact import
10
Campaign & list management
9
Follow-up calls
10
Dialer reporting & analytics
10

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