RingEX Honest Review
July 30, 2024
RingEX Honest Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
We use RingEX in our organization by having linking our business phone number to all our the employees personal cellular devices. It it helpful by keeping everybody on the same page as to which clients are calling or needed their issues addresses. The business problems the product addresses would be allowing us all to take calls, send quick messages to each other, and allow up to hold video meetings if somebody is unable to be in office.
Pros
- Making sure all devices are able to ring at the same time.
- The customer support team is always knowledgeable on how to help.
- Allowing the program to be ran from both phones and desktops.
Cons
- To set actual business hours to send calls to voicemail.
- Remember the line that was answered to customers don't have to be transferred looking for who they spoke to last.
- Add better on-hold ringtones.
- The overall savings cost compared to other applications.
- Quick ability to transfer, hold, or add another person into a call.
- Recording calls to later go back for any information you may have missed.
RingEX has helped with processes being better and faster because as to taking notes during important calls, I can use to voice recording feature to go back and listen. It is not only helpful for me, but to my team as a whole because if I ever have a question I don't know how to word correctly, or answer, I can use to playback to full satisfy my customers needs.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
Yes
Comments
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