Cuts down on the time to resolve complicated application issue. Now, we have been able to trace individual transaction to identify where the issue is whether in the application code, server, or network.
Transaction tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable.
Support for PHP, DB, and other applications need to be supported. We have a broad range of applications that we would like visibility into but the list of currently supported applications is very small.
9/10 - We had a couple of issues that required opening up tickets. The Riverbed support engineers usually resolve issues in a timely manner.
App Dynamics should try to find some measure of support or functionality in an SAP and People soft environments - however with the introduction of C++ agents - the People Soft realm will be covered shortly.
Additional support for next-gen mobile platforms also needs to be high on the roadmap prioritization.
This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously.
Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.